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September 2023 by Branko
Excellent service, prompt and helpful. Staff was super helpful. This place is easy to find, easy to get the bike.
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September 2023 by su kari
I took a day trip to Matha's vineyard and I was unable to make it to the bike rental place on time as I arrived to the the island late. But the man at the counter was very understanding and helpful. 10/10 would recommend.
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July 2023 by Neven Bujic
"I love this bike shop! They have a fantastic assortment of bike parts and accessories. The staff members are friendly, and their expertise helped me upgrade my bike.
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July 2023 by El Jefe
Nice people and great ride! Had a fun time and will definitely come again
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September 2022 by Rachel M.
Great bikes easy to work with and they picked up our bikes from our hotel.
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August 2022 by Tanya
I’m a Pedego owner. We took our bike to the Vineyard. When we got there we couldn’t get our bikes to start. The battery was in sleep mode and we couldn’t remember the trick to waking the battery up. The employees where super nice and helped us on our way. Thank you for your help!
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July 2022 by Nicole B.
Great service, great electric bikes, and made for such a fun trip! Reasonable rentals for two days. We biked all over Vineyard Heaven, Oak Bluff, Eagertown! So fun!
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July 2022 by Peggy D.
Rented an ebike in advance for the day. 5 minutes into the ride, the battery went dead. Went back to the shop to see what was wrong. New battery put in and we started riding. The bike was so old and abused. Handlebars did not line up with tire, seat was swiveling as my daughter rode the bike. The pedal assist was very irregular even on the lowest setting. My daughter ended up taking a very bad fall and was very unsure of riding this bike again. She pushed this bike back for a bit and then decided to switch bikes with me and rode my bike back to the shop. We had the bike less than an hour and when we asked to just pay the hourly rate, we were denied and were told that we rented for the whole day and we were not entitled to a refund. Very rude staff!! Poor business management!! Lesson learned, do not lay in advance!!
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August 2021 by Caroline L.
Unmaintained bikes and slow service It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago
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August 2021 by Caroline Porter
Had the best time on the island, thanks to my ebike! I have never biked so fast in my entire life, I was truly a bullet. I impressed all my friends with my speed and I made everyone jealous. I was the epitome of athleticism. Thank you so much Joel, you’re simply the best. I love you.
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August 2021 by Molly Hart
Jordan was super helpful and even drove to help us when we were lost. He goes out of his way to make sure ur experience is perfect :)
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August 2021 by Holly McMicken
Such a fun vacation and great way to see the island. Jack was so helpful, friendly, and knowledgeable about the bikes. Highly recommend.
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August 2021 by Bella Dickinson
Jordan was the best bike supplier and he deserves a raise, I highly recommend this spot if you are looking for terrific biking experience. Ps. You should request Jordan.
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August 2021 by Mackenzie Rice
The bikes were in great condition! Traffic did not slow us down! All gas no brakes!
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July 2021 by Susan B.
These are the Nicest guys, they really cared about taking good care of me. I rented a bike, single girl, forgot my credit card at their desk. They called me to tell me, when I returned my bike, I got the card back, they were upset because my clothes were muddy from road spray and allowed me to change clothes in the shop. When I was ready to leave... they told me I needed to fix my mascara! It had rained and it was all over my face! I couldn't have felt more taken care of! Thank you Tony and Jordan! Your customer service was above and beyond! I'll be back, for sure!
