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August 2023 by E W
First time visitor to the Vineyard, stopped in the OB store and I would have to echo a previous review: the customer service is truly lacking. One of the staffers looked directly at me, did not ask if she could help. Another staffer rearranged a display as I stood next to him, did not ask if he could assist as I looked thru the items -- and then made a point to adjust what I'd just touched. Not very welcoming and I was very surprised....
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August 2023 by Mustang Sally
Visiting from Washington DC. Nice store and apparel (2 stars), however staff not so nice/friendly and we left quickly. Staff need customer service skills training.
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June 2023 by M. M.
Visiting from Washington DC. Nice store and apparel (2 stars), however staff not so nice/friendly and we left quickly. Staff need customer service skills training.
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June 2023 by Stacy Whitehead
Grab the Tshirt with 2023 printed on it. Cool history, ask about it. Quality, comfortable clothing. Worth the price.
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March 2023 by David Wilson
Always enjoyed visiting Martha vineyard since I was a teenager, cool place!
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October 2022 by Brandon Turner-Idoria
This is a must see and shop for anyone whom wants a piece of the 'Vineyard to bring home!As a local this brand and business has been in my wardrobe and my life as long as I can remember!A local business all of us whom the "salt Life" treasure!The staff is supremely cordial, has a vast breadth of local knowledge and the store itself is a must see!Do be like the locals and go get your own "Black Dog" hoodie!
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July 2022 by Shawn F.
I love this store. A Yet aside from a visit here decades ago & to their National Harbor location, I've relied mostly on their catalog & web site. Still, as much as I love them, I do wish they'd offer clothing in larger sizes. Stopping at XL or even XXL just isn't going to cut it. That being said, it was great to pay them a visit here again & I look forward to coming back soon. Wish it wasn't just for my dog, though.
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July 2022 by Scott Haviland
Very nice staff and the quality is excellent.
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January 2022 by Mike Perry
Help is great. Quality merchandise
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December 2021 by Benjamin A.
Ordering merchandise through their website has been a complete failure. Order was placed Nov. 22 (#185255) and still have not received items. Not because of supply chain issues. Because nobody took responsibility for shipment delivery, incorrect address nor follow up to ensure claim. FedEx said they had the wrong address. No one called me. I found out through their app. Called black dog customer service because FedEx refused to correct address. Bd said they would correct address. Never happened. FedEx decided to just leave it literally the sidewalk outside the the community. FedEx refused to take responsibility. BD refused to claim any responsibility to replace or follow up on a claim within 72 hours. I called my bank to stop payment. Waste of time, resources and money. Will not be subjected to that poor response.
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August 2021 by Mia Belanger
I have a good review & a bad review. First off, the second me and my friends stepped into the store a young girl with awful bangs literally looked us up and down so rudely. It was so obvious and made me want to leave the store. She needs a talking to. The only reason we didn’t leave is because of the cute boy. A sweet young man with beautiful eyes was super polite and was having a conversation with us. I don’t know his name but if you saw 3 younger girls getting a green hoodie, respond to this review and i’ll give you my number. you cute.
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May 2021 by Cheryl Tardiff
Love my sweatshirt
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May 2021 by Billy V.
Really liked The Black Dog line of clothing and accessories. Unfortunately I am not liking the "Made in China" thing
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August 2020 by Pandemic Reviews
Masks, making sure to limit the #s inside (it's a small store), and a marked queue with 6 feet distances taped on the ground if you have to wait. A home run!
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November 2019 by Bernard Jackson
Great store need one in New York City
