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October 2023 by Joyce Gomes
No appointments, so get there early. Always friendly ?. If you forget your favorite water bottle they will let you know!
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September 2023 by Lauren Polanin
Unfortunately ended up with a flat while on vacation, but we were lucky to end up at Cape & Islands. The staff were great! Friendly and fast service had us back in the road in under an hour. Derek was wonderful. Would highly recommend!
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September 2023 by Eileen O'Connor
I didn't end up paying them anything but they treated me with respect and took care of my tires. And the puppy was a bonus.
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August 2023 by Debbie White (Flyer's Shop)
First they sold my daughter a tire and did not put the lug nuts on. She left the store with my grandchildren and had to stop when the tire became wobbly.Fluke? maybe, it's what my daughter thought. Now they sold her another tire and broke the tire pressure sensor and told her it wasn't their problem without even looking at the tire and told her she had to go to the dealer. She called the dealer and guess what! it's a tire problem! They dismiss her because she is young and a woman. I cannot express enough!!! If you are a woman alone do not go to this store!! They will treat you like garbage and dismiss you and send you away with unsafe tires
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August 2023 by Milena Silva
the employees are great and polite, but the owner was very rude and refused to serve us because he said it was full.I cannot evaluate his work since he refused to assist me. we were traveling with 3 children in the car and even so we were not assisted, in addition it was still very rude.
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August 2023 by Jason Warren
I ended up needing two replacement tires and Cape & Islands Tire was nearby. I worked with Derek and he got everything taken care of quickly and at a good price.
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August 2023 by ginny quincy
all i wanted to do is check if they had a certain size in stock. the guy on the phone was arrogant and patronizing. and rude and sarcastic. i will not buy my tire from them.
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July 2023 by Sheri-B B.
Cape & Island tire...The worse place to go for anything tire, Derek is so rude on the phone and in person. I had a nail in my tire, had my car towed there 8:30am , stop in at 2pm, car was not looked at yet, got a call around 3:30 pm saying I needed a new tire, I asked why? They said the tire can't be fixed, I was hesitant but I needed my car for work, so I said go ahead, but I need my tire u took off my car,when I arrived paid for the new tire and asked for my old tire it was no where insight, I insisted I need my tire so they went somewhere behind the building and returned it to me, I took the same tire that had the nail to repair and it was done and back on my car, now I asked to return the new tire and they refused. I didn't need a new tire in the first place, but because I am a woman I was taken advantage of.And I plan to take this further.
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July 2023 by Debbie W.
First they sold my daughter a tire and did not put the lug nuts on. She left the store with my grandchildren and had to stop when the tire became wobbly. Fluke? maybe, it's what my daughter thought. Now they sold her another tire and broke the tire pressure sensor and told her it wasn't their problem without even looking at the tire and told her she had to go to the dealer. She called the dealer and guess what! it's a tire problem! They dismiss her because she is young and a woman. I cannot express enough!!! If you are a woman alone do not go to this store!! They will treat you like garbage and dismiss you and send you away with unsafe tires
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July 2023 by Susan W.
The motto of the Orleans location should be "misery loves company." Customer service was tepid. Overwhelmed by the summer season? Deal with it or find another job. Go to one of the more customer-friendly local garages in Orleans.
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July 2023 by keeg N
I work for AAA and we got a call for a van at cape and island tire with a flat tire in the parking lot. We see we are unable to change the tire for external reasons and the man was understandably upset. Then the shop tech comes outside and call us both fat and lazy. The spare tire has a lock and is unable to be lowered from under the vehicle without the tool. I found this incredibly disrespectful and rude and would never recommend anyone go to this shop.
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July 2023 by Jeff Burgess
We are so happy with the service we received from Cape & Islands Tire. We threw a belt in one of our bald tires on the drive to the Cape over the weekend and we walked in Monday morning asked for Goodyear Weather Ready tires which were ordered and came in the next day. They called us as soon as the tires arrived on Tuesday and we were able to go in afternoon for 4 brand new tires! Our vacation could have been ruined waiting around with no car, and because of the prompt and friendly service, we were on our way! The price was appropriate, my Brother-in-Law who works at a tire shop in NY said he couldn’t have given them to us for any less. Thank you Cape & Island!!
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July 2023 by Ben Rabidou
My recent visit to Cape & Tire left much to be desired. The prices were higher than expected, the staff lacked friendliness, and there were some communication issues. I recommend exploring other options before choosing Cape & Tire.
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July 2023 by jessica brown
They were great deffinetly helped us in a hard time . Great crew great work . Recomended
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July 2023 by Joseph Tenney
Run-in with one of their employees today. That real new England hospitality... I wouldn't trust a business like this.
