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January 2024 by Irene Kimball
Huge thank you to Cyndi for assisting with a rental car for us in Orleans after our vehicle was damaged. She went out of her way to make a smooth transaction for us at a time when we were stressed and distraught. Terrific customer service!
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September 2023 by Manuela Colombino
Cynthia, Mary and the entire staff are adorable! We stopped by because of a minor issue with a rented Hertz car in Boston, they did everything possible to help, support and solve our problem with kindness.Thank you!
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May 2023 by Martha S.
This place has a ridiculous policy! You have to have a credit card. Yup they deny service even with a bank visa. If it says debit no go! So elitists that they are. I'd rather you check my driving record than my credit. Incredibly private info and they get around it by ensuring you have a credit card. Truly the worst. The person at the desk even suggested I go somewhere else. AND I AM. If you're coming to Cape Cod, and need a car, and you'll be on the outer Cape, like Orleans, then rent the car in Hyannis. Better prices and humane policies
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April 2023 by George Davidson
Very pleasant staff very helpful
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January 2023 by Shawn McNulty
Hertz/Thrifty Car Rental in Orleans Mass Made My Auto Repair Seamless and Professional..!! Both Becky and Cyndi were Both Extremely Helpful, Prepared and Personal with My Month Long Remtal while I Had Repairs Being Done…!! I Highly Recommend this Location, These Amazing Ladies and All of Their Professional Services..!! Thank You all and Look Very Forward to Working with This Company xoShawn McNultyProvincetown Mass
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January 2023 by Rob Diaz
Excellent customer service!
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January 2022 by Saya Dar
I booked a car on the website, came to pick it up, but they refused. They said that my card does not go through because it is not American, I rented a car from Hertz and everything was always fine. Very dissatisfied, the weekend is ruined.
