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November 2023 by Nancy Wildt
Michael was excellent and we will return to Mattress Firm in Orleans, MA again for great service!
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November 2023 by Mike Sarcione
Sales associate Sherine knows the mattresses and is very pleasant to work with. Patient and professional.
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October 2023 by Tanya Delorme
Michael was fantastic. No hard sell, good information clearly presented, good listener and understood our needs.Would highly recommend Mattress Firm in Orleans.And, not the least of it, our dog adored Michael. Can’t go wrong with that!
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October 2023 by Kathleen Lockyer
Despite being close to closing time employees were knowledgeable and helpful. Extremely forthcoming and interested in solving my issues. Excellent service
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September 2023 by david g
Simply put, Alan quickly helped me to clarify my needs for a new mattress, and then he presented several good options for me. After trying each, I was very pleased to select one that I’m confident will meet my needs for years ahead. He also set up a good delivery date for next week that works well for me. The payment went quickly. Then he suggested I take my dog to a nearby beach, which was a joy.I highly recommend Alan and Mattress Firm!!David
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September 2023 by Stephen Daukas
I needed to arrange a special order mattress (to match the mattress we already had) for delivery to a new address on a specific date. Camille was very helpful! She told me where to find the product information so she could order the same mattress, arranged for the order, payment, and delivery. She also let me know there was a sale/special promotion in progress, and applied that to our order.
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September 2023 by Holly Orzechowicz
Great customer service from sales to delivery. Will be back again when we need a new mattress. Thanks
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August 2023 by Kevin Boyan
Purchased a new temperpedic today, the staff was very friendly and knowledgeable. No stress, no hastle. I highly recommend Mattress Firm.Thank you Sherine for all your help.
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August 2023 by Beth Croke
Michael was both very pleasant and very professional. He guided us with much knowledge but was not overbearing.
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July 2023 by Jennifer Budryk
The people in the Orleans store were very helpful, but when I placed my order (or tried to, rather), a few hours later, after confirming measurements, I was sent a link for payment. It took about a half an hour for that link to successfully load and except my information, then I put my credit card number in etc. and almost 2 hours later, while still working at my own job, mind you, their site still hadn’t accepted the payment. I bought from another company in Hyannis.
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July 2023 by Robert Ker
Camille and her colleagues couldn’t have been more welcoming, accommodating and helpful. We did a big shop getting ready for family Fourth of July gathering…. and will be back for more after the holiday!
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July 2023 by James Sexton
Excellent service and answered all my questions. Associate was great and very easy to deal with. A treat for purchasing such an important item as a mattress.
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June 2023 by Sandra Putnam
Camille was exceptional. She listened to what we needed and helped us find the right mattresses. She was friendly and professional, and we enjoyed our time with her very much. We would highly recommend Camille and Mattress Firm and will return for our next mattress purchase. Camille definitely made the experience more manageable and enjoyable. Thank you!!
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June 2023 by Elaine Messina
We purchased a mattress this morning. Our salesperson, Michael, was very informative and helpful. We look forward to a good night’s sleep.
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May 2023 by S Laird
So nice to have a store nearby. Our Salesman was very knowledgeable. Quick and easy. We appreciated it!