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January 2022 by Emmy Frost
I have been using Staples a lot in the past six months - since I moved back to the Cape. I often use Staples to return merchandise to Amazon. But whenever that female manager is working there - she refused to send back my Amazon packages because she's too lazy to print out my label that I emailed her...YET EVERY SALES PERSON DOES IT FOR ME WHEN SHE'S NOT THERE!!!!
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July 2021 by Donald W.
I had a bulky item (dehumidifier) to return to Amazon. I brought it to the UPS store in Harwich Friday and they refused it because they couldn't scan my printed label. I then brought it to the Staples printing and shipping service yesterday and the young lady working there prepared the label and took the shipment. The young man took a cart out to my vehicle and brought the item in. Your two employees working in that section yesterday afternoon were very pleasant and helpful, unlike the UPS store. I will certainly use their services again when needed. I also bought two items for my printer and again received excellent service from another employee in locating them in the store.
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October 2019 by Mark T.
This place is your typical Staples: price gauging, no employees in sight, only one register open with a long line. However, magically, they managed to hire a gem ... ask for Peter, he's fast, smart, kind, patient, gets you immediate help, & smiles a lot (unlike the other employees who lecture you on what a bad customer you are).
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September 2019 by Any D.
Wow! I've never had a problem here, but I'm just a simple local girl who apparently is here to entertain the much more intelligent city folk. Some days I don't know how we survive. I've had many print jobs done with no issue. They are always accommodating and get things done quickly, but I speak to the staff with respect so maybe that's the key. You get what you give.
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August 2018 by Michael H.
To those who are irascible over the service, particularly for printing and computer services, take a breath. This store isn't in Murray Hill or Park Slope; it's in a sleepy, vacation spot whose year round pop tends to be elderly and less knowledgeable about tech. I found the store to be well stocked and well staffed. The latter spanned generations but were trained and helpful. The hours are not 24/7, but the personnel are competent and patient with their customers. If you have a rush proposal or a big print order requiring global distribution, you may push up against the limits of this store's capabilities, but for 95% of most needs, they're fine.
