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December 2023 by Stephen Stecker
Bruce is the man. He walked me through options for some home fixes. It is great to see small businesses thriving like this. He is also a smart dude and great conversationist.
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August 2023 by Heather Gracie
There was a huge selection, and Bruce was wicked nice, but my 5 star review is based specifically on his dog, Rio. I love her and she's probably one of the smartest dogs I've ever met.Please make sure to give her head pats when you go in, and if you have time ask to see her tricks.
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August 2023 by Sarah Leidhold
Such incredibly helpful service! ALSO Rio is the coolest dog in the world! Ask to see her tricks! This is my new favorite store!
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May 2023 by Noel Cole
Our first stop, whether looking for hardware, paint, cleaning, and gardening supplies. The store is well laid out, and easy to navigate. Bruce is knowledgeable, and helpful. On the rare occasion that he doesn’t have what you are looking for, he will offer to order it for you.We’ve been going there for years, and the store gets better, and better. Why drive all the way to a big box store when you don’t have to. Bruce’s Hardware is a gem.
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August 2022 by Howard Newhouse
Needed something to strap up a cracked car bumper. Staff was super helpful even came out to look at it to help find the best choice. Great store and people and they seem to have a good selection of items.
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June 2022 by Linda Shea WSU
We were campang nearby we noticed the faucet in our RV was leaking. Not wanting to make the 40 minute trip to the closest Home Depot we took a chance at Bruce's, a mere 10 min drive. I'm glad we did! I was pleasantly surprised that they had the exact cartridge we needed to fix the leak. The folks there were so nice, a real pleasure to find them when we did, now we can continue to enjoy our vacation.
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October 2021 by Larry White
We recently purchased a home in the area. We were doing some updates and needed some items. Honestly I stopped in expected I would need to continue to Westfield to find a larger store. But I did not, Bruce's had what I needed a fair price. I think I stopped in three times that day!
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October 2021 by Austin Brazee
Wish they stayed open Sundays, that's when the weekend warriors need supplies!
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September 2021 by Joseph Mahoney
Place is GREAT, a little high on prices but they have what you need. The customer service is exceptional!
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September 2021 by Mark Prest
Working in Otis and needed a 20 foot ladder. Stopped in and they had one in stock. Out the door in 15. Thanks. Great job.
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August 2021 by Jeffrey Hobson
EVERYTIME we go to Bruce's Hardware he has what we need. Very kind, patient and knowledgeable..All the staff members are nice, know the store and what they are doing. Can't say that about other atores! The dog is still our favorite part of going!
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June 2021 by Dom Battista
Very helpful, courteous, and a good chance what you need they have or can get. Your town hardware store that you can count on.
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May 2021 by Larry Gould
Always friendly and happy to help
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March 2021 by Homebuiltcamper Dave
Bruce’s hardware is wonderful local hardware store. The owner built the store himself and his (and the employees) attention to running a high class operation is above no other. They have great prices and it is rare to go in and not have a hardware need met. The store is unbelievably well stocked with hardware items for every need! America was build with the hard work of small business owners and Bruce and his employees have this same innovative quality work ethic. Just an outstanding store. Everyone that works there is knowledgeable and eager to help solve any hardware problem.
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November 2020 by Kenneth Koval
I needed a tub spout with a shower diverter. They had a universal one in stock that appeared it would work, but I was concerned that it may not be the correct size for my pipe and I would end up bringing it back. Bruce opened the clamshell package, we tested it on a sample pipe and it was exactly what I was looking for.
