O'Reilly Auto Parts in Palmer, Massachusetts is a reliable and customer-focused store that provides a wide range of auto parts, tools, and services. Located at 1569 North Main Street, this store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and have a Loaner Tool program for customers who need special tools for their repairs. The store is known for its helpful and knowledgeable staff, particularly Ryan, who has been praised for his excellent customer service. Customers have reported that Ryan takes the time to ensure they get the right parts for their needs and even offers to install items like windshield wipers. The store is also commended for its clean, well-organized, and well-lit environment, as well as its reasonable prices. With over 6,000 locations across the US, O'Reilly Auto Parts is a go-to destination for car owners in need of quality parts and reliable service. The Palmer, Massachusetts store #5520 is a shining example of the company's commitment to customer satisfaction.
Oreilys auto parts store is great..customer service is amazing. I went in needed help Ryan was more then happy to help me. Products are good staff is polite, helpful and knowledgeable. Can't get any better then that
March 2026
Ryan was incredibly helpful with my purchase of new wiper blades. He offered suggestions on best blades and even took the time to install them for me! All of this was done with a smile. Thank you, Ryan, for the excellent service!
March 2026
The gentleman ryan who works behind the counter was an awesome help to me today. Very knowledgeable in the parts department as well. If you go to this store and need help he's the guy to ask. Thanks for the help today good sir it was very appreciated.
