O'Reilly Auto Parts in Palmer, Massachusetts is a reliable and customer-focused store that provides a wide range of auto parts, tools, and services. Located at 1569 North Main Street, this store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and have a Loaner Tool program for customers who need special tools for their repairs. The store is known for its helpful and knowledgeable staff, particularly Ryan, who has been praised for his excellent customer service. Customers have reported that Ryan takes the time to ensure they get the right parts for their needs and even offers to install items like windshield wipers. The store is also commended for its clean, well-organized, and well-lit environment, as well as its reasonable prices. With over 6,000 locations across the US, O'Reilly Auto Parts is a go-to destination for car owners in need of quality parts and reliable service. The Palmer, Massachusetts store #5520 is a shining example of the company's commitment to customer satisfaction.
The store was nice am clean. Staff was friendly. Had what I needed.
August 2026
Very good location very clean and organized, staff was very attentive and asked if I needed help immediately, went there for a battery check, battery was toast, so I purchased a new battery and they installed it for me which was cool. Good place to go for your car needs.
July 2026
Ryan from the Palmer mass store was very helpful when I was having trouble opening the hood of my car. He took time out of his workday and was very helpful.
