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June 2024 by Derek Torres
Great store, great environment definitely the store to go to!
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June 2024 by Holly Margeson Gamache
Gabriel was excellent and very kind. He researched my account, was able to help me reset my password then arranged through Assurion to come to our house today foe my phone screen to be repaired. Superb customer care! Thank you!
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June 2024 by Brener Silva
perfect experience
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May 2024 by Skip Matthew
Lack of understanding and knowledge plus was late getting to the store it was supposed to be open at 10 am. Smh
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May 2024 by Susan Decoste
Gabriel and Anndy are absolutely amazing!
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April 2024 by B L
Went in to see bill charges? Gabe was great and helped me understand.
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February 2024 by Jose a “Joyto.n.Maria” Rodríguez Acosta
Andy is a very good person at his job and always tries his best to solve problems you have, thank you
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February 2024 by Nick Guarente
Apathetic staff. Check your billing statement - I almost guarantee that it will be incorrect. If Verizon wasn’t so expensive, I would never have switched carriers.
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December 2023 by Justin McCarthy
I went to Peabody ATT store to upgrade to a new iPhone. The representative added Insurance without asking me (I caught this on my first bill and canceled). The store representative also said that I qualify for FREE Apple AirPods, all I needed to do with pay the Sales Tax. I did not really need them, but hey, since they were free, I said sure! SURPRISE, on the next bill I saw that I was paying 12 monthly installments for the full price of the AirPods!I do NOT recommend going to this store, and if you have to, definitely ask for an itemized receipt for everything that they do.
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November 2023 by Paloma Araujo
Terrible attendance. Super rude, he didn't know how to do anything at all, he kept calling someone else and he still couldn't change my cell phone!
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November 2023 by KONFUZED WIT A K
Great experience
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November 2023 by christina shaw
TOTAL SCAM! They changed our plan,added insurance and next charges to our account without even asking us and told us we got free airpods only toget charged on our bill for them. DO NOT SHOP HERE!!!!!!
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November 2023 by Barbara Linn
Joshua was amazing today! He did everything possible to help me with an issue that has to be resolved at the Toyota dealership regarding pairing with my phone. He was very professional, knowledgeable, and patient. I have been with AT&T for many many years. I have been loyal and never used another cellular carrier. I appreciate the great customer service I received! Thank you again to Joshua!?
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October 2023 by Janine Dunphy
Worst customer service ever, liars, a woman came in and the guy said they had the iPhone 15 in and she waited while he was helping me and then the manager said that they don’t have it in stock and the guy said oh yeah that’s what I told her. I was told to call customer service and I would have the activation fee waived because I switched over from Xfinity that was a lie, I was also told that if I had AARP that my monthly charge would be 48.00 a month, another lie! It’s 90.00 a month, I wish I could cancel, do not go here!
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October 2023 by Russell Joe
Switched my 2 phone lines over - sales rep said first line is $75 per month and second line would be $45 and then $10 off with auto pay well first bill comes and not even close.. both lines are $85 per line and no discount for the second line. I called Customer service and they said they don't have a plan like this... definitely got swindled into switching companies. SALES REP Completely Lied to my face!
