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October 2023 by Gayle Piraino
EVERYONE is always so helpful at Chico's, Northshore Mall - thank you!I am not one to take time to try things on and some time I hit it, keep everything and other times I return all or some. The Team at the Northshore Mall is always very kind, always wanting to help and always go out of their way to get you what you need.Today was no exception. I had a few things to return and was hoping to find some new things too. Team was there to assist with my return and help me as well. There were a few items that were purchased in the summer that could not be returned (I was delayed due to a broken wrist). They carefully explained the policy, I was instructed to call customer service and called from the store. I had to escalate to a supervisor who reinforced their policy and kindly emailed me a return label.One of the sales team members was listening in and immediately grabbed me a bag to return my items in, how kind was that! Little things mean a lot and I appreciate everyone in this store, you all work very hard....especially the manager! Thank you ALL!
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May 2022 by donna-marie carifio
Always great
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February 2020 by Stefan Gutermuth
Helpful sales people. Style selections suit my taste perfectly.
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October 2018 by Gail Goldberg
Couldn't make a return because registers we're offline. Could make a purchase though! How does that work! Drive an hour to her there so very disappointed.
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July 2018 by Jennifer Fatma
Always good staff and good quality
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November 2017 by Danielle C.
My mother went in for a shopping trip to find something for a certain occasion. She has not stopped talking about how great the sales associate, iris, was. Thank you to Iris for helping my mother find what she needed and giving her great service!
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October 2017 by Marguerite C.
So disappointed in their small selection. Small store. I mentioned I had issues with a couple of their products. They were clueless. Tried Lynnfield store. Just as bad.
