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May 2022 by Karen 2.
consistently has a larger stock than other shoe stores within the north-shore mall. good assortment of sneakers/tennis shoes. staff are friendly & not helicopter-like if you're clearly just browsing.
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May 2022 by Bella J.
consistently has a larger stock than other shoe stores within the north-shore mall. good assortment of sneakers/tennis shoes. staff are friendly & not helicopter-like if you're clearly just browsing.
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June 2021 by William Glover
This isn't a shoe store, not even remotely. It's a tiny department of Macy's. It was staffed by a very pleasant clerk with zero knowledge of shoes, running or athletics. Total waste of time.
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October 2020 by Lou Wood
Hung up on me, intentionally. Not good customer service.
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July 2020 by valerie perez
the cashier named Brianna was very patient and nice i've gotten 2 different size shoes in my box and she went above and beyond to help me appreciate good service thank you Brianna YOUR AWESOME.
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May 2020 by Amy Burns-David
horrible customer service. my son purchased shoes and the shipped damaged shoes. I sent the shoes back for an exchange. weeks later and countless hours on hold still mo update on getting his order.
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March 2020 by Christopher Berlin
Pretty good shopping/exchanging experience. Pretty good inventory, good pricing and good customer service. Had to go to the store after buying online and then one pair being soldout. Still waiting for my $80 gifcard and it's been over a week. If it doesn't come very soon their getting one star because then it's like robbing the customer.
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January 2020 by Alisha S.
Nice big store, good stock. Very helpful staff, no attitudes given even after handing over 7 pairs for sizes. Ladies were knowledgeable and helpful. Store wasn't crazy loud or messy. Overall best finishline I've been to. Fyi, it's no longer by the food court, it's down closer to Macys now.
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December 2019 by Tio Monteiro
Nice looking store but the associates were not welcoming. I had a total of 5 pairs of sneakers I wanted to buy for my family. Unfortunately not one person working there said hello or offered to help me today. I walking out disappointed. I will not spend money at a place where I can even get a hello. Sad.
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August 2019 by Alexa Bdo
Amazing costumer service. Staff are amazing and help out so much.
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February 2019 by Thomas DuBois
I like it more than foot locker
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December 2018 by Fork T.
AMAZING customer service!! They made my day. Foot locker has messed up my order TWICE and finish line had the shoe in store. I had 20$ off my original order at footlocker so I was hesitant to repurchase them at finish line for full price. I went to put them on hold & the manager asked when I'd be back? I say I don't know because I had to talk to customer service at foot locker and explained the story to him. He said oh I'll just give you the 20$ off here. I was so happy, especially it being days before Christmas! He really made my life so much easier and that is the way to handle an upset customer (even though I wasn't even upset with finish line). They have my business forever! First stop before any other shoe store! Amazing. Thank you guys again!!
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November 2018 by dreamer alcantara
Fashion sneaker
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October 2018 by brooke lavin
I was traveling to find one pair of shoes that NH didn't have in stock. I called first and they held the shoes for me so I was guaranteed to get them when I arrived. The hour drive was worth it. It was a quick in and out and the sales associate was super nice and friendly.
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October 2018 by Keith David
This store had all the best sneakers.