LensCrafters at Macy's offers quality eyecare and a wide selection of premium lens solutions. The store features a range of designer brands, including Ray-Ban and Oakley. They accept most vision insurance plans and welcome all prescriptions. Customers have reported a pleasant experience with helpful staff who assist with selecting frames and lenses that fit their budget. The store's manager is described as knowledgeable, kind, and courteous, taking the time to answer questions and ensure customer satisfaction. Many customers have been extremely happy with their purchases, including new sunglasses, and plan to return to the store. The staff, including the store manager, and the professionals like Dr. Neckers, are praised for their professionalism, patience, and helpfulness. Customers feel confident in the assistance they receive, especially when choosing glasses and understanding insurance coverage. Overall, LensCrafters at Macy's is a great destination for those seeking quality eyecare and a wide selection of eyewear options.
I was very happy with my experience at this LensCrafters location. Roger was professional,helpful and kind.
September 2024
Dr. Neckers has always been great, been seeing her for years. Rogelio Morales is an amazing store manager. I don’t think I’ve had a more knowledgeable and kind person help me with ordering my glasses before. Thank you!!!
September 2024
Excellent service, Roger is an incredible person, he helped me throughout my process of choosing my glasses and explained my insurance coverage. Thank you so much!
