LensCrafters at the Peabody MA mall is outstanding and provides great customer service. The store is dedicated to providing quality eyecare and ensures you always see your best. It offers comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. All prescriptions are welcome and most vision insurance plans are accepted. The staff is friendly, efficient, highly knowledgeable, courteous, professional, polite, patient, kind, and helpful. Customers report being greeted with dignity and professionalism from the moment they walk in. The assistance received makes the whole process super easy, with staff ensuring everything fits just right. Many are repeat, very pleased, and satisfied customers who highly recommend the store. The difference in experience is described as truly night and day, restoring faith in the brand.
Popped in to get my sunglasses adjusted and they were super helpful, friendly and thorough. Thank you!
August 2025
LensCrafters at the Peabody MA mall is outstanding and has great customer service. Mike and Amy provided very good customer service. I had some complications with my vision and they helped me sucessfully get a new pair of glasses after not being able to for eight years. Highly recommend that store in Peabody.
July 2025
Everything went very smoothly, would highly recommend!
