LensCrafters at the Peabody MA mall is outstanding and provides great customer service. The store is dedicated to providing quality eyecare and ensures you always see your best. It offers comprehensive eye exams, a complete range of premium lens solutions, and a wide assortment of designer brands. All prescriptions are welcome and most vision insurance plans are accepted. The staff is friendly, efficient, highly knowledgeable, courteous, professional, polite, patient, kind, and helpful. Customers report being greeted with dignity and professionalism from the moment they walk in. The assistance received makes the whole process super easy, with staff ensuring everything fits just right. Many are repeat, very pleased, and satisfied customers who highly recommend the store. The difference in experience is described as truly night and day, restoring faith in the brand.
Michael was so helpful and got me the best price available and I absolutely love my new glasses! Thank youMichael and LensCrafters!
April 2026
Dede was fantastic!! My daughter is 4 and struggled with how her glasses were fitting, Dede made sure they fit just right (no easy task with a 4 year old) and taught her how to take them on off. She was so good with my daughter, which helps make sure she actually wears her glasses! We are so thankful and will be back!
April 2026
A screw backed out of my glasses, and they fixed it quickly- thank you so much! Visiting LensCrafters has always been a good experience. Have been a customer of theirs for years, will continue to do so:-)
