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December 2023 by Peter Sorkin
Myles and his team were great to work with. They were very knowledgeable and quite receptive to our questions. I highly recommend using them for all purchases and any additional inquiry.
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October 2023 by Alison Berg
Such a great experience! My husband and I purchased a couch today and worked with Myles. This was by far the best experience I’ve had working with someone to purchase a large ticket item. Not for a second did I feel like I was being “sold” or felt like we were pressured in any way. Myles made the experience so great and stress less. Lovesac is so lucky to have someone so helpful and knowledgeable about their products.
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August 2023 by Karine S.
Came in and was completely ignored.Asked an employee named Tynan about promotions and they were completely disinterested. Too busy on his phone.
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June 2023 by Lauren M
North shore Mall in Peabody, great knowledgeable employee. I rate him 10 out of 10! I left with a live sac and matching foot rest in 20 mins beginning to end. I’m excited for the arrival of my sac! Thank you to the great staff person that made the sale. He was wonderful, informative and professional all in one.
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December 2022 by Linda Hayes
We had a great experience at the love sac in the northshore mall. Silvio was great! The set was delivered a day early too!!
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November 2022 by Cam C.
Great products. The older gentlemen was such a great help who helped us purchase our first lovesac couch.
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October 2022 by JEREMY KATZ
People are on point there . Really nice well done . They help you with what you like . There really kind help . Thank you for all your help the staff in Peabody
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June 2022 by Vinnie Zizzo
I couldn’t say more about how incredible the team is at the Peabody Lovesac is! We went in multiple times and worked with Janelle and finally decided to go for it and couldn’t have been happier! We are grateful for the perfect experience provided by this crew! We will be lifelong Lovesac fans now! THANK YOU!!
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May 2022 by Calista Maharaj Hlavac
Met and had the pleasure of working with over the last few weeks one of the most lovely, enthusiastic and professional sales representatives - EVER, at Lovesac in the North Shore Mall in Peabody. Janelle is truly a rockstar! From the first moment we stopped into the store, through several consults on product selection and design, and even fielding texts from me during set up, she was with us every single step of the way. She was absolutely fabulous! Lovesac could not ask for a better representative for their products. If I could give her ten stars I would! If anyone is looking for a personalized furniture shopping experience, with “white glove” treatment, it is worth the trip to the Peabody store for the opportunity to meet and work with Janelle - absolutely love her and can’t thank her enough for all of her help!
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April 2022 by A Maharaj
Janelle spent time with me to make sure I was getting the right furniture configuration and fabric given that I have pets. She was very patient and there was no pressure. She provided information on what to expect for delivery and how to troubleshoot if problems occur with putting it together. Five stars!
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December 2021 by Mandy Leone
This store has the best employees!!! I have wanted a sactional and super sac forever. This year we have been doing renovations and planned on making the jump so I have stopped in a few times trying to figure out what configuration will work for my home. This morning I went to the store to make my purchase and not only did they remember me but my 3yr old daughter as well. While I was placing my order with one salesperson another was literally building a sac fort and having a pretend phone call with my girl to keep her entertained!!! Literally bast shopping experience ever! I can not wait for the arrival of my new sactional and I was able to bring my new super sac home today. Super easy to set up, I am so pumped!!!
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August 2021 by Kevin Walsh
I was just wasting some time in the mall this afternoon and popped into Lovesac to see what the craze is all about. I was greeted at the door by Tim and he was able to show me how the couches come apart and everything. The couches are a bit pricey but after hearing how they are made and how long the warranties are I now understand why. I am not in the market for a couch right now but I will most likely be buying a sac in my near future. I love that recycled water bottles are used in the process of making the couches and sacs, keeping the world clean is something me and my wife are both passionate about. If you’re in the market then ask to work with Tim. He was very informative, patient, and kind. I ended up spending close to an hour in the store looking at fabrics and learning about the products.
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August 2021 by Aleksandr Skorynin
Associate is very nice, detailed, and professional. The product is expensive but cool.
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August 2021 by Queen Tee's
The manager Tim was very nice and informative. I will be back to purchase my sac.
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April 2021 by Tony Moretti
Hi, my name is Tony and 2020 and 2021 was a very difficult time in my life. My wife Lisa took very ill after getting Covid. A couple of months ago I went to Lovesac and met Janelle. I started the process alone because my wife Lisa was still in the hospital. Janelle was very patient and understanding. Finally Lisa came home, so the two of us were able to visit and finally, Janelle brought us home and now, new Lovesac owners. Thanks to Janelle, she handled it with thoughtfulness and compassion.