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January 2024 by Kristi Sanford
Would be a really awesome store if the woman at the register wasn’t an insufferable jerk. Stayed on the phone the whole time, and when I went to ask a question she completely turned her back to me. Made it very clear I was bothering her when I went to check out after I patiently waited for her to get off the phone. Find a new store manager or cashier please.
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November 2023 by Aaron Larkingham
I had a terrible experience here. The staff are incredibly rude, the prices on the shelves aren’t consistent, and the store layout is awful. Terrible company with cheap products
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September 2023 by Lizmay Canela
I love it so much
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August 2023 by Joshua Hernandez
The tax-free weekend in MA apparently doesn't apply here. Associate refused to remove sales tax, even though it is STATE MANDATED. Definitely not happy with the customer service here.
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July 2023 by Shea Murphy
This place is super cute. All kinds of cute things to buy for gifts and around the home.
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June 2023 by xinyan ouyang
I like the plush there but the lady that was working there was very rude. While i was with my cousin the lady that was working there was just staring at us 24/7 and when we touched something she would get out the front desk and fixing it. Then she looked at both of us like we were going to steal something. Things are cute but the worker was rude.☹☹☹
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June 2023 by Holly Bendezu
We drove 45 minutes to shop at this store. We arrived on a Saturday at 4:00 only to be met with a sign on the door that said, “will be back at 5:15.” We bided our time walking around the mall and came back at 5:15. The store was not worth the wait. It was overpriced and didn’t live up to my expectations.
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May 2023 by Diligent Queen
Today I went to the mall with my daughter. When she saw this store, she instantly was excited & wanted to check it out cause she saw characters she was familiar with. We had plans to go to another store but seeing her excitement I couldn’t say no. When we walked in, there was an older looking, Caucasian, short woman with brunette kinda short thin hair, thin lips (wearing red lipstick) at one of the isles. I had bags in my hands so it was obvious I’ve been shopping.From the moment we walked in, she kept her eyes on us HARD. We identify as Black/African-American. Initially I didn’t want to assume she was racially profiling us but the longer we were in the store, the more it felt like she was. Every where we went, she followed us. Mind you, there were moments where there were other customers at the front waiting to to be checked out and she’s just watching us, moving when we move to where we move. Not even bothering to pay attention at the other groups of people idling in other parts of the store. At one point I felt so uncomfortable that I stopped moving and stared right at her and she looked me right in my eyes with no shame. You would think she would ask if we needed help but from her demeanor and body language, you can tell she assumed we were trying to steal. My daughter is 11. I always educate her on these situations which is unfortunate so I told her to peep game. Interestingly my daughter comes up to me and says she heard the woman say “hey Siri, call security” Mind you, I’m disgusted at this point. Like really? You’re trying to scare a child? Relay a message to me indirectly? WOW. I tell my daughter don’t worry cause I’d like to see her do that so she could make a fool of herself and have the company get a lawsuit. It was upsetting cause I’m a grown woman who works hard and makes a decent amount of money. We were in casual dress and I was appalled that this woman would even think I would steal with a child let alone in this type of store lol anyway, we went in line. I brought my daughter what she wanted. When we were at cash out, the woman didn’t greet me at the register (even though the person before me who wasn’t black, she smiled and spoke to kindly). I guess she was expecting me to steal the item in my daughters hand? :-/ but our experience was trash cause of this worker. I was going to ask her for the manager but I let it go. I didn’t want her to really call the police on me. This is common treatment for me and people in my community. It’s sad that people like her work in customer service. I also want to mention that we went to a few stores near there and every time we walked by, I noticed that she did not do the same to other customers. I sat at the lounge area right by the store for over 15 minutes and observed how she didn’t do the same to other customers who did not look like us. She continued to restock, and not worry about anyone else who walked in the store looking at items, walking around etc.,I left a review cause I don’t want anyone to have to deal with this type of treatment. I also want people to be aware and report her if they experience something similar. Someone in a higher position of this establishment needs to get enough awareness of this woman’s behavior and give her some type of training on race or implicit biases.
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April 2023 by Aime Vital
This actually disappoints me, the store is really good with amazing items but the workers are upsetting. The prices that states on the shelf compare to the receipt..... (keep an eye guys). Really rude and especially customer service sucks. Miniso get it together with the employees.
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February 2023 by Arabella Mahan
An alright location. Nothing like how the company advertises online, didn't have much of their new Sanrio merch except for a small table in the front. The earbuds are ok, expected for their price. Hope they expand their selection soon.
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February 2023 by Diane P
Wow rude lady that works there Wednesday in the am. I was the only one in the store and she didn't even say a word to me was just huffing and puffing about her job. Very un welcoming .north shore mall..
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December 2022 by xinyi ouyang
This is the first time I have been disappointed in a store. Today Dec 27 2022 the worker was racist at my culture she made sure I did not steel anything she said if I putted the stuff back and she called and said if they could check the cameras after I cashed out. Not the best experience.
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December 2021 by Jeannette M.
Cute store that sells plush toys and pock sockets and most things are $10 and below. The best part they carry three bare bears items, Tom and jerry and Marvel.
