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March 2024 by Boz animal
The women's staff on the second floor of Nordstrom were some of the rudest people I have ever encountered. I was shopping with my wife and daughter - who kept sending me to get alternate sizes or colors of shirts or dresses - and the staff was constantly harassing me. Not, "Do you need help, sir?" but rather, "What are you doing, sir?" I was asked to wait outside the waiting room of the changing area. WAY outside. We couldn't even discuss the clothing they were considering purchasing. I don't know what happened to the staff to cause the level of paranoia they expressed over my presence as a male, but it was unwarranted and outright rude. We must have had $1,000 of clothes before we said, "Forget it, we don't want to buy anything from these people."
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March 2024 by William Bly
The men's suiting department us top notch. The seamstresses are some of the best in the business, and Sam, my personal style consultant, is awesome. Nordstrom has the best customer service on the planet.
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February 2024 by Javier Rosa
Kelly was a great help!!!!
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February 2024 by Aubrey Vargas
Me and my friends had so much fun LOL
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December 2023 by Jaz
Usually the perfume ladies are sweet and give you space to look around but I got harassed by a teen caucasian with black hair running the perfume. She would not let me sniff any smell or grab a perfume to even look at packaging and on top kept telling me what to get and not to get because pricing .
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December 2023 by Helena ONeil
Great place for brand name clothing. Good prices too.
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December 2023 by Josias
I was at the Peabody MA store today, to buy a cologne , Blake Bernard went above and beyond..It toke me a while , and he was so patient , and at any time he looked to be "stressed ".He the man!!! Thank so much, you are the best
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December 2023 by Louise Bumpus (LuLuBell)
I didn't buy anything this time, but it's always set up lovely and inviting.
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October 2023 by gio alv
Wonderful store very nice atmosphere it reminds you of those stores from the movies.I can't wait to see how it looks for Christmas ?
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October 2023 by Bridgette
This store never has toilet paper or paper towels in the restroom. It’s like they’re intentionally trying to discourage shoppers from using the restroom there. Doesn’t matter how spread apart my visits are- there is never any toilet paper in the restroom at this store. That’s not a way to treat customers. The make up counters are useless. I walked around aimlessly looking for assistance while the women just gawked and watched me look lost. No customer service .
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July 2023 by kevin velez
Faith helped me pick out a fragrance that was for a birthday gift. I’m not familiar with women’s fragrance so her assistance saved me lots of time.
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July 2023 by Joan Dentremont
They responded to my call efficiently and in a friendly way when I was trying to reach my daughter.
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June 2023 by Akiko M
A lot more stores and varieties were found. Elevator is small for a family with stroller or wheelchair, but I wouldn't mind going again. Some unique stores include mini golf, custom olive oil stores, and mini kid's indoor play area.
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June 2023 by Courtney Munoz
Drove an hour to Nordstrom specifically for some professional work clothes and they had nothing I could even try on. Their inventory was non-existent and even the associates were apologizing saying they have complained. The one black suit they had was only in sizes 0 or 14. Very disappointed.
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June 2023 by Enza Capobianco
Lovely clothes. shoe, jewelry you name it. And so clean and neat. The customer service is outstanding.