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September 2023 by Andre Machado
Great experience all around, thanks for everything.
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September 2023 by Eileen Serrano
It’s my first time renting and I love the customer service. Andre was such a big help and I appreciate everything that he did for me.
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September 2023 by simone Mattos
We rented a storage unit today and the worker (Andre Machado) was very helpful. We are very satisfied.
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September 2023 by Y D
After completing my rental on line I drove to the public storage in Peabody MA with a truck load of boxes. Before heading there I spoke with Mr. Andrew of the public storage in Peabody MA over the phone and was told that the entrance gate had been out of service and they had to close up the storage at 6pm instead of the usual 9pm. However I misunderstood that and headed to the storage at quarter to 6pm. Once I got there Mr. Andrew explained to me why they had to close the storage at 6pm; but when he saw a truck load of boxes behind me he said “let me think about it to see what I can do”. He decided to stay until we finishing up our move. He showed us the unit, explained to us the cautions with the lock and directions to the office, helped us with maneuvering the loading cart. After about one and an half hours we finished our move and Mr. Andrew led us out of the building. I’m so grateful and appreciative to Mr. Andrew and glad that I’ve chosen Public Storage in Peabody MA to store my personal belongings!
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September 2023 by carolina anastos
We just open an account at the Peabody storage on Andover st. Andre was so welcoming and did his job so great and was amazing. He helps us really see which unit fitted our needs. I even got my mother in law to come in at some point to open a unit as well.
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September 2023 by Yingda GE
Newly renovated units, friendly manager.
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August 2023 by Keith Derrivan
First time renting a unit. My access code wasn't working so I went to the desk to try and figure it out. Both of the staff members there were extremely helpful and did everything they could to remedy the situation. They were also super friendly and committed to their jobs. Had to leave a review so they can get the recognition they deserve!! This location is a 10/10 just from the staff alone!
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August 2023 by Wyatt Kelley
This was my first time renting a storage unit in over 15 years, so I made sure to check out several different locations and businesses. I chose this location despite a longer drive because the facility is new, clean, and had exactly what I needed. In addition to that, Andre took the time to explain all the details, give me a tour of the facility, and gave me a few options to choose from. In 2023, where so many people are not doing their job, or even showing up, the standards for many services has been lowered. However, it was refreshing to get great service, from someone who is friendly and had great attention to detail. I'm relieved that I can now focus on my big move. Thank you!
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August 2023 by Michael Mondesi
Ended up not needed to rent a unit but the guy there was really friendly, building is super clean and new, and the pricing was A LOT lower than I thought it would be. If the need comes up I will definitely go back.
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August 2023 by All DayLong
Excellent