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March 2024 by Jeff Ottaviano
When I first started using the Peabody iStorage unit for my motorcycle way back in 2014, I never imagined that I would have such a great experience. The folks that run the place seem like family, and they are very responsive and accomodating at all times. Thanks to Craig (especially) and his professional/friendly attitude, I really enjoy popping into the facility every once and again to check up on things, etc. He is quick with a smile and will always stop what he is doing in order to help me out with whatever crazy needs I have at the time. It is great to know that I have him and the rest of the staff on my side. It is this excellent attitude and service that will always keep me coming back. Thanks so much iStorage and its' attendant crew!
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March 2024 by Candace Perreault
Extremely easy to sign-up and Charlene was super helpful with answering all my questions.
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March 2024 by Frederico Castro
Great service A+++ I’m a satisfied customer at Istorage in Peabody MA , very friendly, safe and was able to get me An storage unit just like i wanted. Thanks
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March 2024 by Katie Mayers
Craig, the manager, has been fantastic! I live 3000 miles away and he has been responsive, informative and super nice. Can't recommend him and Peabody iStorage enough! ??
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September 2023 by Paulo Fidalgo
Outstanding service. Had the pleasure to Meet Craig. He was very knowledgeable and professional. I would recommend coming here and seeing Craig for your storage needs.
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August 2023 by Soaring Hawk
I'm not happy with this place. The ceiling leaked on my stuff, and when they put in a new sprinkle system, they damaged a few of my things.
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July 2023 by PETER H. DRAGONAS, M.D.
At this juncture, all was done with ese and professional assistance. Service by manager was excellent. Ty.
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May 2023 by Dante Perinal
iStorage-Peabody. The person in-charge, Charlie, was so helpful, friendly and very accommodating. I would give her 2 thumbs up. She loves her job!
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April 2023 by Jose Sanchez
Craig was very respectful, friendly, and kind. Thank you guys for the amazing price. Beat all the other locations.
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March 2023 by Susan Gagne
Reserved a unit online and Craig quickly called and welcomed us to istorage, he explained that the unit we reserved was actually 2 5x5 and offered us a 10x10 like we thought we reserved. We went down and met Craig where he changed our agreement to a 10x10 and gave us our first month free. He was very friendly and kind. Thanks Craig for your great customer service!!
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March 2023 by Wallace Fornero
Absolutely amazing service Craig helped me out before they where even opened helped me out alot thank you for your services guy keep up the hard work.
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February 2023 by Lauren Daniels
Second time I’ve rented here. Great experience. The only issue is it’s sometimes hard to find a dolly to use. I wish they had a few extras.
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February 2023 by edward lewis
Cant say enough good things about the storage facility here. Been very happy and customer service is A++
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November 2022 by Carlos Garcia
Craig is always so pleasant and very helpful with anything we need. Highly recommend them!Robin & Carlos
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August 2022 by Barry Carnes
I have been with this self storage company for several years. For the past year+ I have had multiple issues with billing practices. The online payment system has not worked for over a year. They want me to sign up for autopay. Why would I give them access to my CC when online payments cannot be made. What can go wrong here? I have notified them each and every month about the billing issue only to be told they agree with me. For months I did not receive a monthly invoice and was late charged the day after the due date. No one gives a hoot. All the phone calls are replied to: we are working on this, nothing gets done
