The United States Postal Service at 4 Essex Center Dr is a reliable and accessible location that offers a variety of postal services, including walk-in passport processing. Customers appreciate the helpful and patient staff, with employees like Robin, Natalie, and Gaurab providing excellent customer service. Robin guided customers through passport renewal steps, making the process smooth and stress-free. Natalie demonstrated strong multitasking skills while assisting multiple customers efficiently. Gaurab was particularly helpful in mailing family calendars, carefully checking addresses and ensuring accuracy with a friendly attitude. Although the location often experiences short staffing and small lines, the staff remains polite, straight to the point, and committed to helping customers. USPS manages the delivery of nearly half of the world’s mail, serving over 157 million addresses across the U.S., territories, and military bases. The location strives to provide secure, reliable, and affordable mail and package delivery every day.
This review is for the Fingerprint Services. If you need this service this is the place to go! They are fast, efficient, and know what they are doing. I went to 3 other USPS and no one knew how to provide the service or run the machine.
May 2024
We needed to get a rush on a passport renewal. Robin was so helpful! She provided guidance and patiently walked us through each step. Thank you, Robin, your customer service skills made this a great experience and put our minds at ease.
January 2024
Natalie was the most competent multitasker. She not only worked on one repeat customer, but was able to help others as well. It was a very positive experience.
