United States Postal Service
Post Offices,
Shipping CentersHours:
13 Wallis St, Peabody MA 01960 Hours
About United States Postal Service
The United States Postal Service (USPS) is dedicated to providing secure, reliable, and affordable mail and package delivery to over 157 million addresses across the United States, its territories, and military bases. With more than 30,000 retail locations, USPS processes and delivers 47 percent of the world's mail. At a local Post Office, customers have mixed experiences. Some have encountered friendly service, with employees like Sue, Andy, and Robin making visits pleasant. Customers appreciate the care taken with their packages, especially businesses that rely on frequent drop-offs. However, there are instances of confusion, such as when a customer felt uncertain about service during their visit, receiving unclear information about delivery times. In another case, an attendant impressed a customer by showing them a full selection of stamps, leading to an unexpected purchase. While some interactions are positive, others leave customers feeling uncertain. Overall, USPS strives to improve customer experiences, balancing efficiency with the need for clear communication.
Most Recent Reviews
June 2025
Andy is very nice! He helped even it was my first time returning something. I will give Andy 5🌟 Thank you Andy😇
June 2022
Small local Post Office, easy access. Sue,Andy,& Robin always there to make your day a good one!! As Mark and Robin's Comics, we drop off our packages two/three times a week and we know that all our stuff is always handled with care! Thank you
November 2021
Best post office I've ever been in! We live on the Salem Peabody line, and I always use this post office instead of driving to my own in Salem. Wonderful wonderful workers all around, respectful, compassionate, and knowledgeable. Wouldn't go anywhere else!
More Comments(18)
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