This GNC store on Pembroke Church Street has undergone a positive change under its new manager. The manager is consistently described as incredibly knowledgeable, helpful, patient, and personable. Customers report that the store is now much cleaner and more organized compared to previous years of poor management and disappointing staff. The manager and staff are always willing to help, offering suggestions on new products and ensuring customers get the best prices by helping them track rewards and Pro membership benefits. They provide great customer service, which is noted as a refreshing and dying breed. New products are always stocked, and the staff is aware of which items are good. While there were past issues with product availability, the focus is now on improvement. The manager works extensively and has hired new staff to extend operating hours after training. Customers who visit can expect a satisfying experience and are highly recommended to come in for their supplement and protein needs.
I'm doing my best I have hired more staff so after I'm done training them we can be open later. The store is much cleaner now and organized. So if you need anything come on in and I'll help you with whatever you need.
June 2022
This store has changed. I took it over 3 months ago and basically work every day 9 to 6 Monday through Saturday. I have hired more staff and start training them next week. Then we canbe open later. Just hang in there it's all turning around. If you need anything just come and see me and I'll take care of you. All new staff
April 2022
The employee I met at your Pembroke MA store, Ricky, was very helpful while I was shopping. I got a lot of great advice from him. He was very friendly and seemed to really love his job. He is very knowledgeable on the products and helped me choose the best product for me. I will definitely return to this store in the future.... read full comment
