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January 2024 by soda slope
Asked to remove half inch ended up getting it cut to half an inch
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January 2024 by Ann Finnie
I'm always happy with my haircut when I leave Great Clips, no matter which of the ladies cuts my hair. Never been unsatisfied over several years, and so much less expensive than fancy salons!
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October 2023 by Bob Matthews
great haircut, no wait!
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October 2023 by Heather W.
Terrible customer service, impolite staffService: Kids' cuts
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September 2023 by suzanne doust
After going to several hair salons in my 50 so years and having curly hair to boot, I never have high expectations. I went to see Andi yesterday at the Church St. location and it was literally the best cut I have ever had. She did exactly what I wanted and copied a photo beautifully. She took her time and didn't rush me out the door. I can't say enough. Andi you have gained a life long client!
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September 2023 by Niraj Shrestha
I went to great clips today, left me quite disappointed. I brought my son in for a haircut at 4:30 PM, with a whole 30 minutes to spare before their posted closing time of 5 PM. To my surprise, despite there being no other customers in the shop and ample time available, they informed me that they were fully booked and couldn't accommodate us.I decided to wait outside until the closing time of 5 PM, and to my dismay, no other customers arrived during that period. It's disheartening that they not only turned us away but also appeared to have misled us about their availability.Customer service and honesty are crucial aspects of any business, and this experience fell short in both respects. I hope they reconsider their approach to serving customers in the future."
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September 2023 by Steve Williams
I needed a haircut while travelling. I use Great Clips in my hometown and looked up the closest location. The service was outstanding.
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July 2023 by Timmy C
Catherine did an excellent job. I was not expecting my haircut to come out this good. You can tell she’s a perfectionist. (30 y.o male)
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June 2023 by Bri Leing
By far the best cut I've had in a long time. The employees are always kind, and I'm so glad they know what they're doing with hair - bc I totally don't! I feel great and got a low maintenance cut - who could ask for more.
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June 2023 by W Byste
If I could give negative stars, I would. I went to Pembroke Great Clips to get a simple clipper cut. The stylist refused to cut my hair the way I requested and told me she cut hair her way. When I politely protested that it was my hair and that I wanted it the way I asked, I was rudely told she wouldn't do my cut and that I was rude for asking her to do so. It's a simple clipper cut! She refused to complete my haircut! She passed me over to another stylist. I am elderly and disabled and walk with a walker. When pushing me to another seat, she tossed my walker where I couldn't get to it! Who does that? The second stylist (Andi) did an excellent job. She listened to what I wanted and did it. Even so, I won't be back. I'm not sure I'll even go to Great Clips again. If this is the type of person they allow to serve their customers, they clearly don't care about service.
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May 2023 by Nikki Guskiewicz
Went to the Pembroke great clips located in the stop and shop plaza. The woman botched my hair. My hair length was middle of my back when I went in. I asked for a simple trim to get the dead end.she ended cutting 10 inches. Worst haircut I ever got!! she didn't bother parting my hair asking me to look down nothing she was just chopping away! honestly I think she forgot what she was doing and realize she messed up and just kept going. I will not be back and good luck to anyone who does.Service: Haircut
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April 2023 by Serge Canepa
Whatever you do don’t let Arien anywhere near your head. She will royally disappoint. Asked for a trim off the top and she spent an hour giving me a crew cut.
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March 2023 by Bill Contento
Schedule your appointment on their app. Very efficient and friendly staff.
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January 2023 by Emma Evelyn
My mom works here! She’s extremely talented and she loves her coworkers. Everyone should come get their hair cut here because all the girls are very talented and professional and the environment is always positive and cheerful. Highly recommend ☺️Services: Beard trim
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October 2022 by Philip Davis
Very clean pleasant skilled staff. Best to call or schedule on line. Then they take walkins. Short wait.