Mattress Firm Pembroke is committed to ensuring that every customer gets the best sleep possible. The store's Sleep Experts® undergo over 200 hours of training to provide a complete sleep solution, including mattresses, bedding, and essential accessories. Customers can shop with confidence, knowing they'll get low prices on America's top brands like Sealy®, Tempur-Pedic®, Sleepy's, and Serta®. The store also offers a Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to ensure customers find the perfect mattress for their needs. The reviews highlight the exceptional customer service provided by the Mattress Firm Pembroke team. Customers praise the knowledgeable and helpful mattress specialists, such as Joe, Victor, and Justin, who listen to their needs, provide personalized recommendations, and create a pressure-free environment. The purchasing process is described as simple, easy, and pleasant, with the specialists going above and beyond to ensure customers find the right mattress.
Andrew was really great with us. He showed us a ton of mattresses because i asked, was very patient and helpful.
November 2025
Andrew was great in helping us find what we wanted. Very professional and efficient. Thank you.
November 2025
Andrew was very thorough and explained the differences of the mattresses in detail. The only thing I would critique would be how he explained the waterproof cover but everything else was superb.
