-
February 2024 by Daiana Newman
Haircut was very bad on the head.
-
January 2024 by Elisabeth Buckley
My dog Murray loves his groomer, Becca B at the Pembroke MA location and so do I! She is a very talented groomer
-
October 2023 by Jen Banks Goulart
Sarah does a great job grooming Yeti. He loves going to visit her and always comes back home all fresh and clean!
-
September 2023 by Margie Kenney
Blaze received a mini-makeover at the Pembroke store. Groomer was pleasant, as always, and did a great job. Blaze loves her!
-
September 2023 by Eileen Hurley
No issues- my dog smelled wonderful and his nails looked good
-
September 2023 by Carol Yunes
Our 13 year old Labrador had a great experience! She loved her spa day.
-
August 2023 by Sean Merchant
We had our dogs' nails trimmed here a few times they do a fantastic job
-
July 2023 by Laurel S
We love Becca! She always takes great care of our dog's needs
-
January 2023 by Jo B.
the fee for grooming is 48.00 then they attach a 5.99 fee formaterials, then what is the 48.00 for? the materials they said is shampoo,ect.I didn't get to take the shampoo home I paid for.Then I gave a 10.00 tip.That being said we won't be going back!
-
January 2023 by Brogue
The groomer was uninterested in what I wanted for my dog. I specifically asked that he not be shaved. She said he'll be done in an hour and he was. He was shaved. Not a good experience for me or the dog. Now my dog, who's a sporting breed, has NO hair to keep him protected from the elements and it will take about 2 months for his hair to grow back.
-
August 2022 by Tory M.
i got my beardie here, she's a healthy perfect baby girl! The staff are always helpful and friendly! very clean and organized.
-
March 2022 by Andy F.
Bought 2 crested geckos from this petco one is this poor crested gecko with the worse MBD I've ever seen . The other crested gecko I not only bought it once but actually bought it twice the crested gecko was so aggressive the first week. I couldn't even hold him or couldn't walk by his enclosure without him trying to attack the glass .. I returned that gecko told them it needs to not be sold to anyone.came back a week later and the same gecko was out on the floor for sale .then bought him again and the animal died weeks later and I tried everything I could to fix the aggression but he just wouldn't chill out and just died .the people in there are not educated and allow animals to suffer . The enclosures are so dirty and glass has p*** and nasty stuff on the glass . Also bought a Pac-Man frog and it died 2 weeks later from a parasite when the animal died this white worm creature came out of its mouth . The guy in there was feeding the frogs minnows from the fish tank he told me and I assume that's how it got infected with the parasite . Please stay far away from this store it's being run by complete morons and animal abusers .thanks
-
January 2022 by Paul Kehoe
I live in Plymouth but I had just moved here and it was very difficult to get an appointment. I was able to find an appointment at the Pembroke Petco. The staff was very cordial and professional. I was very pleased with their service and my dog was extremely happy to get a bath and groom done. I will be using Petco services on a regular basis from now on!
-
January 2022 by Padraic Shanley
My wife took our puppy, as I was sick. She spent 20 minutes explaining how she wanted her hair to be groomed. Apparently, whomever she spoke to, was not indeed the groomer or had gone off shift and didn't pass the info along. Our dog was shaved, pretty much as you would shave a poodle. She is NOT a poodle. We've heard horror stories like this and I figured we'd give the benefit of the doubt, but now, we are living it. I know it's hair and it grows back, but, at the end of the day, you pay for a service, explain how you would like it to be performed, as dogs, like people are all NOT the same. Then said service is not only not performed to our liking, it's just mailed in and performed in a very cookie cutter way and no good excuse/explanation given. You either need to invest in REAL groomers/train staff to specialize or get rid of the service altogether. We are never going to use it again, period. You're a big box store for pets and it shows.
-
January 2022 by Katharine Campbell
Lee C. is the BEST! The groomers in Pembroke go above and beyond to treat pups and people with care. Can't recommend highly enough.
