R.H. Willson Inc. is a well-regarded auto parts and repair business located in Pepperell. Customers frequently commend the cleanliness of the older-model lot and the helpfulness of the staff. Many have been driving from far away, such as the Boston area, to access the services and parts offered. The company is known for its fair pricing and competitive quotes, particularly for engine repairs and parts orders. Reviews highlight the efficient service, with one customer mentioning that they received a hard-to-find side mirror in just one day at half the cost of a dealership. Another customer praised the timely completion of a motor change for a BMW at a competitive price, without unexpected upsells. The staff’s friendliness and willingness to assist are frequently noted, making it a pleasant experience for visitors. R.H. Willson Inc. is recognized as a hidden gem in the community, where treating employees fairly leads to receiving fair treatment in return. Overall, the business is highly recommended for anyone in need of auto parts or repairs, thanks to its reliable service and customer-focused approach.
Been driving up there from the Boston area for years now. One of the cleanest older-model lots I've seen. NO, do NOT assume you'll be allowed in the yard, especially in winter. Treat the employees fairly & you'll get treated fairly in response.
March 2024
Always friendly, helpful & honest. Go there for oil changes, headlight replacement, diagnostics.
September 2023
An excellent experience! I will continue to count on RH Wilson Inc. to care for my car.
