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January 2024 by Anthony Sears
The staff are really helpful and the company stocks a lot of parts which makes it difficult to decide but the staff is knowledgeable on all products and can steer you in the right direction
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January 2024 by Gillian Bingham
I stopped in today for some windshield blades. The associates were very kind and asked if I needed help with anything. I looked online and bought what I thought would fit on my car but I couldn’t get the to clip on. Keith helped me get the right size and even came outside in the snow to put the wipers on for me. Keith is the most helpful sales associate I’ve ever encountered. 10/10 experience!
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January 2024 by lori speranzo
Joe B did a fantastic job changing my battery out for me! Thanks again, Joe! You’re the best!
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December 2023 by Nancy Stuart
Headlight bulb needed replacing. Joe at Pittsfield Autozone was super helpful and efficient. He put the new bulb in and checked that all the lights were working. I was in and out in 10 minutes.
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November 2023 by Gina Nespolini
I called Will to advise my friend was in need of help and on her way there . My friend had an accident and is travelling home 3.5 hours; her car was hit in a parking lot and her sideview mirror was hanging. Will said he'd be on the lookout for her and tape it up for her. Dave was actually the one who helped my friend when she got there. We both want to commend both Will and Dave for their excellent attention, kindness, and immediate help. Dave would not even accept a tip.Thanks so much Will and Dave !
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November 2023 by Zhem Behr
They always have what I need. Friendly helpful staff. And they are willing to come out from behind the counter to help. Great service!
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November 2023 by Jess Jones
I’m so sorry I don’t remember her name, but the Toyota Master Mechanic I spoke to Sunday was so generous with her advice and help when my Prius wouldn’t start and needed a jump. Great customer service.
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November 2023 by James Jordan
Dave was awesome and changed out my battery for me, even though it wasn't exactly easy. Friendly and fast service
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September 2023 by Karen Schiltz
These guys are so incredibly helpful!! They changed a headlight for me in 5 minutes and saved me a trip to my service guys - they didn’t even charge me for doing it!! Joe was great, but I’ve had nothing but awesome experiences with everyone at this Autozone store - they’ve installed new batteries for me and more! Highly recommend! Knowledgable, professional and courteous!
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August 2023 by Lynn Eddy
Had to return parts to store and the Manager took prompt care that I was credited. He also took the time to explain my issue and re-checked that I was reimbursed correctly. Great place to do business!
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August 2023 by God Bless You
So today I walk into auto zone and in my mind I’m going to purchase a new battery and change it out myself. In which I’ve never done but I was confident that YouTube and I got this handled haha! Automatically I’m greeted I am assisted by a man named Dave. Now Dave was on his way out I believe it was the middle of a shift change but He stood around because there was no one else to assist me. Now what I didn’t know in which he informed me was that swapping out the battery was a free service that they offered! Whattt I had no idea! Cool service thanks autozone! But most importantly Shout out to Dave for rolling up his sleeves and making sure I was taking care of! He even talked me through what he was doing. Learning moments we all appreciate. Well at least I do. Today was a good day! Shout out to Dave who upon further conversation I find out is actually the store manager, he went above an beyond with being patient, kind, and genuine. I hope you read this you feel encouraged and it puts a smile on your face! Stay Awesome!
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August 2023 by Andrew Bohannon
Fantastic service. I ordered an Alternator online and it arrived broken. After returning the broken item (using a borrowed car) they ordered a replacement and delivered it 45 min. away. Will definitely reccomend shopping here. Thank you once again.
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August 2023 by Lynn Janovsky
Both Keith and Manager David helped me tremendously when my oil light when on when out of town for a wedding. Thank you both for your kindness, caring and help!!!!
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July 2023 by Alan Zawistowski
Perfect, thanks the list of parts I required for my jeep, were in stock. Service was awesome and I was in and out.
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June 2023 by William Burke
This particular Auto Zone has to be the most caring business in Pittsfield, MA. My mother who is still driving at 97 was having some trouble with a battery purchased about a year ago. Dave took the time to listen to mom's problem and personally go out to her home and change the battery for her, with a smile. Dave I cannot tell you how thankful I am for you taking care of my mothers problem. Dave thanks again!
