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March 2023 by Wendy Darling
worst bank ever!
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July 2022 by Willard Brown
i have had it with this bank, went there to make a simple deposit 3 days ago, the lobby is closed............no stated reason......just closed...........so today, i go to the webpage for the Allendale branch............nothing said about the lobby being closed, so i called, get the answeing machine of someone. USELESS to me. So , of course, when i get there , the lobby is closed. i do not wish to use the drive through. An open lobby is one of the few and more important services i require. Inexusable not to either put it on your webpage, or have someone actually answering the phone. DUH !. Willard Brown, customer for more than 20 years.
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January 2022 by Elias Combs
Being closed inside "due to covid" is asinine and lazy.
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December 2021 by Linda Bandoski
This is so wrong to have to wait 30 minutes in t line because the building is close.
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September 2021 by Dustin “Dbabbs” Babbs
The teller publicly insulated my mother, questioning her on how she was able to deposit the amount of money she was depositing insisting that the only way it was possible is if the check was fraudulent. Disgusting way to treat her since she has been banking at this terrible location for as long as it's been there. As a bank shouldn't you be happy that a person trusts your establishment with their money. Poor taste from a bad bank. Avoid them.
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May 2021 by David Jonathan
Wow. Good luck calling the “customer service” line. It will just bounce you back and forth with automated menus. Tried to check in at a hotel and take debit card was denied for being expired even tho the date was still good on it. There’s been more issues with Berkshire Bank, this is just the most recent one. Go to greylock instead ????
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May 2021 by Dustin Babbs
The teller publicly insulated my mother, questioning her on how she was able to deposit the amount of money she was depositing insisting that the only way it was possible is if the check was fraudulent. Disgusting way to treat her since she has been banking at this terrible location for as long as it's been there. As a bank shouldn't you be happy that a person trusts your establishment with their money. Poor taste from a bad bank. Avoid them.
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December 2020 by Gary Pratt
Worst bank I've ever used. Fees on EVERYTHING.
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June 2019 by 24k.purelife
My favorite bank! Local bank with awesome staff, Christine Taylor is phenomenal at what she does!
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November 2018 by Becky
My favorite bank
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June 2017 by chris canning
My favorite branch.
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March 2017 by Anthony DiGirolamo
Friendly staff and easy parking