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January 2024 by Al Locke
They've always been great; friendly as well.
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November 2023 by Hunter Long
If a zero star review was possible I would leave it. I’ve been without my meds for days, I keep calling to get them transferred, which I am then assured they will be, and they never are, call to check on the status of the transfer and it’s as if I never even called in the first place. Terribly run. Would not recommend. Go elsewhere.
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November 2023 by Betty Burt
There good here it's the people who are picking up there meds they feel the need to give there life story and take forever instead of in and out you are waiting it's like hello ? .and the life story has nothing to do with meds. That would be different
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September 2023 by Keen27
They literally just hang up tge phone after saying "pharmacy, please hold"
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July 2023 by Anthony Casella
Frustrated because of such lack of communication with patient.
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May 2023 by Miranda Drumm
In my experience this is the only reliable pharmacy in the area.
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January 2023 by JOSHUA FITZGERALD
Worst pharmacy I have ever dealt with. Every time I go to pick up there’s some reason why my rxs aren’t ready and I have to wait 30 minutes for them.
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January 2023 by Chuck D. Wright
Reliable delivery & prescription fulfillment.
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August 2022 by don't care
Best pharmacy I have delt with. After Rite Aid sold the new Walgreens pharmacist are completely incompetent and make you wait up to 2 hours in stroe prescription fills (should be 15 mins) and give you addittudes and complain.
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July 2022 by Rebecca (Rebecca)
Customer service here is great. We used to go to Walgreens and recently just switched to this pharmacy because of how we were treated. And I have to say the workers here are pretty friendly and helpful. The wait time isn’t too bad either. I would recommend this pharmacy to anyone who wants fair treatment and your scripts filled on time. Only downside is they don’t have an app where you can do your refills online, you have to call. Who knows maybe one day they will. This doesn’t change me thoughts about this pharmacy one bit as I stated early we left Walgreens due to nasty staff and our scripts never being filled in a timely manner.
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July 2022 by Julie Lyon
Fair prices and home delivery
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March 2022 by Seth Green
I never post reviews, but was shocked to see only 2 stars. I think it’s mostly negative experiences that get noted. I’ve had no issues and think the customer service is just fine.
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March 2022 by Cait
Worst experience in my life dealing with a pharmacy.
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February 2022 by Bryan York
Moved to Pittsfield from Springfield last week and called to get my meds transferred from two pharmacies. The employee who initially was working with me was polite, however, she placed me on hold for five minutes to get a transfer sheet. Now I don't know about you but grabbing a piece of paper and getting back on the phone with a customer should take 20 seconds tops....She got back on the phone after the five minutes and we went over my medications and I made sure to give them the phone numbers for both pharmacies so she could properly have the meds transferred. Everything went fine and I though all was good until....I called the next day and inquired about my medication transfer. NOTHING, NADA, ZILCH...whatever sheet that took 5 minutes to acquire was gone along with any computer record of my call/transfer. I went through the whole process with a gentleman who was supposedly the pharmacist and he asked for the name of the pharmacy that I was transferring from, "Springfield Pharmacy" I told him. His response was a baffling, "Is that the name of the pharmacy?"...."Yesssss..." I explained. I went through this process and thought I was all set until.....I called two days later....NOTHING, NADA, ZILCH. No records of my call or attempted transfer. STAY AWAY FROM THIS PHARMACY. I hate to say it but it seems like they are run by folks that are incompetent to put it lightly.Walgreens here I come.
