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September 2024 by Karyn Martins
Had rugs installed and paid in full for both. Now they are trying to charge us again. Not happening.
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September 2024 by Holly Zabriskie
Dennis from home depot is pittsfield is the rudest and most unprofessional employee I have ever met. He video tapes customers wothpitthwir knowledge while their shopping or in the parking lot . He gets aggressive. I'm not sure if he is paid or volunteers because i think he has dementia or something
, with how aggressive with customers. NOT GOOD
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September 2024 by Brandon Eleckel
Amazing store
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August 2024 by Georg Fili
Today i went with my wife(who happens to be African American) to the Pittsfield Home Depot. When we arrived there happened to be an employee outside the store. As we went in so did he, we went to find some metal wood connectors. he stopped in next isle and kept peeking over to us. He pretended to look at something in the shelf in front of him, but kept peeking over to us, and whenever one of us looked to him he would quickly turn his head away from us. My wife got greatly annoyed with his behavior. after about ten minutes (he never came over to offer any help) my wife pointed out loudly to me that this employee is watching us. After that he removed himself to the end of the isle. How does this still happen in 2024, in Massachusetts?
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August 2024 by Alan Hanson
Bought an appliance here, the sales person was extremely helpful.
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July 2024 by Rich Keyes
Has what I need.
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June 2024 by Joe Stergis
The best word to describe this Home Depot is cluttered.
As soon as you walk in, there's a long line of cardboard displays and pallets of things right in the middle of the main corridor. This happens to be where the light bulbs are, and it creates constant traffic issues because there's no space for carts while shoppers try to pick out bulbs.
This is the theme throughout the store - aisles often have random displays and pallets in the way creating choke points for shoppers. Today, we got kicked out of an aisle so something could be retrieved from the overstock with a lift. Understandable, but it took around 20 minutes because the store is so cluttered that the staff had to constantly move things around to get the lift down the aisle. Every few feet they traveled, they almost knocked over another display that was in the way.
Even when the aisles aren't cluttered, they're often too small. The tool section is absurd - it's so narrow that two people can barely pass one another without brushing shoulders.
Given this is a home improvement warehouse, it absolutely should not be this way and I wouldn't be surprised if it causes a safety issue eventually. Other Home Depots never feel nearly this bad.
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June 2024 by Gary Hutton
Cashier Kandice is awesome. She made herself available to ease the congestion at other checkout stations making the checkout experience a pleasant one. She was helpful, knowledgeable and accurate…all wrapped in a smile.
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May 2024 by Jacob Cooper (JacobCooper)
Garrett Brockway was extremely helpful. He knows what he is talking about and helped us load up our supplies. Home Depot hired a gem with this one!
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May 2024 by Bobby & Tanya McGrail & white
Always my go to place
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April 2024 by Bessie Reynolds
Awesome service from Alicia
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April 2024 by Dane Kessler
The lady at cash register #2 over in the wood pro lumber section name petrica is very very miserable & completely RUDE .
Please remove her from her job that she does not seem to like.
Very very very push & RUDE.
I wish we could check out else where
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March 2024 by Lisa D2
We recently purchased a tool box from Home Depot. The only store that had it in stock was Pittsfield, MA. We had to purchase it online under the impression that they could deliver. We had some trouble purchasing it online. With the assistance of two of your employees, Tabiyah, and Jeremy. Who by the way were very professional, knowledge, as well extremely patient and personable. We were out of their delivery zone. Although they compensated us for this inconvenience. We had to pick it up. Just wanted to say we appreciate all of the help we received from this store and the employees.
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March 2024 by Tara Taliaferro
Homedepot has everything you need for home repairs and none home repairs. Online shopping is very easy and simple! Shopping is just a click away order verify and then pick up your order! Sumple as that thank you Homedepot ?
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March 2024 by ERecetasMas
Very good
