Hardware Stores in Pittsfield, MA

9 locations found near Pittsfield
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“Love having this hardware store right in the neighborhood. Prices are reasonable and staff are friendly and, although it looks small, it has almost everything I've needed when I go there.”

4.8 Superb29 Reviews

“Ace Hardware is my new go to store for Benjamin Moore paint! The store is so clean and the staff is very inviting. One staff member I’d like to recognize is Carolyn. She is simply amazing. She is extremely helpful, so nice, and she knows all paint like the back of her hand. I’ve had her 4 out of the 5 times I went to get paint and every time I go, I hope I get her! She goes above and beyond!I also had another lovely women help me out one time with green paint and she was amazing as well.Ace is a 12/10!”

4.5 Superb37 Reviews

“Definitely a five star review!!!! Last night the latching mechanism on our exterior French doors broke. This morning I called Kurt at Dettinger's, thinking I could ask for a model number so I could order replacement parts online. Boy, was I wrong! He had me take a few quick measurements and text him some pics and within minutes, he called me back saying they had the part in stock. He even made sure I was comfortable with the replacement process (I had watched a video) and when I went to pick it up, they included an extra piece that they recommend replacing at the same time that wasn't included - at no charge!!! Shop local people - Customer service like this doesn't come in a (big) box!”

4.6 Superb25 Reviews

“Purchased item that was not as pictured on box, not HF fault but the manager looked into it and provided me with the pictured part. Been shopping here for years always good service”

4.2 Good105 Reviews

“Ok, sometimes prices are higher than the big box stores, but you get better customer service to help you. But there are also times that prices are lower than the big box stores. I have always been happy whenever I shop at John's.”

4.4 Superb10 Reviews

“I was blown away by the "above and beyond the call of duty" customer service I received when I visited HZ Electric Supply with my broken lamp the other day! Within seconds, I had the part I needed - including the little plastic twisty caps!(I'm not an electrician!)This experience was a very pleasant reminder that the big box store is not the only resource in town! I thank everyone in the store for the fun and positive experience!”

4.1 Good9 Reviews

“Yes, they've been around forever and are at a convenient spot but I'm here to comment on the horrible TV commercials. I guess they are meant to be funny but I find them to be extremely annoying to the point where they actually make me not want to shop there. They need to come up with normal, straight forward commercials that are made for grown-ups and not kindergarten kids.”

3.6 Good19 Reviews

“Many exceptional and helpful employees. Delivery service was a disappointment. Our delivery was just left on the driveway and they didn’t even ring the door bell. A little salt in the wound since it was delivered a day late and no one notified us of the delay, we had waited at home all day.”

1.7 Poor11 Reviews

“Great staff that is always willing to help! Super friendly, great at knowing their inventory, always willing to go the extra mile. I love giving this store my business, every time I say 'thank you,' I'm welcomed with appreciation and reciprocal gratitude. They are also great at keeping the shelves organized and stocked!”

3.3 Good141 Reviews

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