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“Ron was friendly, super helpful with my lightbulb search and assured me that the transition to ACE will bring more items not less!! Whewww im relieved and have all the bulbs i need...YAY!”
“Don’t let the size of the front deceive you! If you need something a hardware store sells, it’ll be here and more! We found exactly what we were looking for and so much more! The owner is a very nice man, very helpful and oh so knowledgeable. He even gave us a deal on some silly foam paintbrush my kid wanted just to play with. I had a lot of questions and the owner was so helpful!”
“Walked in and was greeted by Shannon. She was friendly and helped me find what I needed, nice young lady and an asset to this store.
They probably have everything you need here.”
7:30AM - 5:30PM
224 Housatonic St, Lenox
Hardware Stores
“Got jammed up with some plumbing fitting issues. Store inventory was amazingly well stocked, and staff was extremely knowledgeable! I've forgotten about other stores, this is the one!”
“Definitely a five star review!!!! Last night the latching mechanism on our exterior French doors broke. This morning I called Kurt at Dettinger's, thinking I could ask for a model number so I could order replacement parts online. Boy, was I wrong! He had me take a few quick measurements and text him some pics and within minutes, he called me back saying they had the part in stock. He even made sure I was comfortable with the replacement process (I had watched a video) and when I went to pick it up, they included an extra piece that they recommend replacing at the same time that wasn't included - at no charge!!! Shop local people - Customer service like this doesn't come in a (big) box!”
7:30AM - 5:30PM
256 Main St, Great Barrington
Hardware Stores
“I bought a DeWalt skillsaw from this carr hardware back at the beginning of the summer, but then didn't use it for a few months and when I did, I found out that my fence was faulty and it was cutting everything slightly askew. It had been more than 90 days and I didn't have the receipt, but as a rewards member, they effortlessly looked me up, found my receipt and swapped out the unit for a functional one, with no fuss. Something I assumed would be an absolute nightmare hassle and mess to deal with, was made so easy and efficient for me, that I could never recommend these people enough. 10/10 best customer service ever.”
7:30AM - 5:30PM
2 Center St, West Stockbridge
Hardware Stores
“Needed firewood for our weekend getaway and they had just what we needed. Thankfully they were willing to load it in the car since I have a bad back. Also recommended Amici a local restaurant which was an excellent recommendation! Very friendly, great local hardware store.”
7:30AM - 5:30PM
7 High St, Great Barrington
Hardware Stores
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“The people that work in this hardware store are very helpful and friendly. Stop by the next time you need some hardware and you will be pleased. You will see why our customers love this store.”