About Holiday Inn & Suites Pittsfield-Berkshires by IHG
The Holiday Inn & Suites Pittsfield-Berkshires by IHG is a clean and comfortable hotel with a nice location, according to the reviews. The staff is praised for their friendly and attentive customer service, particularly the front desk and valet team. The rooms are described as well-kept, although some minor issues are noted such as an outdated bathroom door and a temperamental fridge. The hotel has a nice pool that guests enjoyed, and the on-site restaurant and bar receive positive feedback for their quality food and drinks, though the service was sometimes reported as short-staffed. The breakfast buffet is considered decent but not outstanding, with some guests feeling it should be complimentary. While the parking situation is noted as inconvenient due to ongoing renovations, the overall consensus is that the Holiday Inn & Suites Pittsfield-Berkshires provides a pleasant stay in a convenient location. Guests appreciate the clean facilities and friendly staff, making it a suitable choice for those visiting the Berkshires area.
This staff that was working when I checked in today around 3pm were absolutely the finest example of caring and awesome customer service. They were so good with my stressed out baby. Now he is very comfortable. I was very impressed by the front desk and the wonderful woman working valet. Thank you all so much!!!
July 2025
Came back from Lisbon Portugal last March and this hotel is awesome.(3/8/2025)
June 2025
My kids love this hotel! Breakfast is free for kids under 11 and great indoor pool area. Our family keeps coming back!
