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November 2023 by kevin hart
I drove 30 minutes to cash a check on a Saturday because this bank said it was open i come and it’s closed due to staff shortages. put it on the website how hard is that. If you have Trustco bank do yourself a favor and switch banks I will be doing that on Monday nothing but problems since they became my bank
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February 2023 by Smokey Smirk
i was super greatful to open an account here at trustco after seeing it was a 5 star bank, i was told with having a new account that my check would be cleared in 6 days and that within 24hours 1.2k would be available so i could make my rent, this bank then told me my 24 hohr cash was unexsisting added 4 more days to the 6 day clearing period and now im being evicted because my money is being held in a bank for over a week
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September 2019 by Anthony Casella
I had a very good experience with Trustco Bank in Allendale Shopping Center. They have the best rates with no PMI. Margaret Miller helped me with my pre-approval letter for a mortgage loan and she was very helpful and professional. I would recommend going here for your banking and mortgage needs.
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September 2017 by Jim Castle
Customer service is number one they answer all my questions and have never had anything bad happen here
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December 2016 by Blake Campbell
Very nice people
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March 2012 by Brad H.
They ripped me off. When I complained to branch administration, they said they would help, but now they wont even return my calls. Don't trust these people; they will SCREW you!!!