Extra Space Storage, located at 90 Taunton St in Plainville, MA, offers a wide range of storage solutions, including climate-controlled and non-climate-controlled units, along with drive-up access and parking spaces. The facility is known for its exceptional security features, including electronic gate access and a manager living on-site. Customers appreciate the professionalism and cleanliness of the location, as well as the helpful staff who make the renting process easy and quick. Many reviews highlight the positive experiences with employees, particularly noting the helpfulness of staff members. Customers have praised the clear explanations of pricing and options provided by employees. However, there are mixed reviews regarding some employee interactions, with one reviewer expressing dissatisfaction with a specific staff member. Overall, Extra Space Storage is recognized for its commitment to customer service and convenience, making it a recommended choice for anyone in need of storage solutions in the area.
The customer service I received on 9-16-2025 via the phone was very professional and made me feel like I mattered. I wish I had asked the young lady for her name because she really needs to be praised. If everyone treated others the way she treated me the world would a much better place. Thank you!!
September 2025
We loved working with Indet. She explained everything and full disclosure about pricing for now and the future. She gave us various options and showed us the unit. Would highly recommend visiting to sign up!
September 2025
Ariel was fantastic and really helped me and my family out! We couldn’t be happier with the service
