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February 2024 by Suzanne Purrier
Nice people and they know where items are. Good place to shop.
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January 2024 by Maria Stratis
I bought some pre-cut fruit that (to my horror) I saw was five days past the expiration date! To make matters worse, the item in particular was pre-cut coconut, so it had a particularly disgusting smell and funky thick slime all over the flesh of the coconut. I understand that staffing is tight and worker morale is probably low during this holiday season, but there's no reason that fresh coconut chunks that EXPIRED ON 12/25 should still be on the shelves on 12/30. Absolutely nasty. Thank god it was me, a healthy 20 year old, that discovered this and was able to avoid eating the spoiled food. I can't imagine how sick an elderly person or a little kid would be if they ate it instead.If this location doesn't have the sense to check the dates on their cut/prepared fruit section (which is much smaller than most other sections in the store) I would be very skeptical about purchasing meat or dairy products here. Yikes!
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December 2023 by Gal Florsheim
Very useful, and a nice shopping experience
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November 2023 by Patrick Armstrong
People steal way too much and Asset Protection does nothing about it. They sit in their office and vape all day in there or something.
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October 2023 by Tony Elperin
Was treated in a bizarre, disrespectful and rude manner by customer service employee Cathy, and store manager Michael McKenna. The issue was over a change to a raincheck change made by a Plainville Stop n Shop customer employee over a month ago, which they claimed the customer service employee hadn't made; they had. The issue was eventually resolved, but only after verbal abuse, disrespect from the customer service employee and store manager. After I asked for the name and phone of the regional manager, the store manager acted in a slimy manner; laughed at me, and provided the name; Vinod, but refused to give his phone number.There are other supermarkets nearby including a larger Stop and Shop. Go there.
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October 2023 by S
Drive up service after shopping online is so wonderful. Especially if you are constantly multitasking!
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October 2023 by Felicia
I usually don't do my grocery shopping here but they carry 1 item that Market Basket doesn't carry. This market is EXTREMELY expensive compared to Market Basket. Especially with meat & non-grocery items like toilet paper, paper towels & cleaning products. I just can't believe some of their prices! The store is clean & some of the workers are friendly but the prices are just too high. Market Basket is much further from where I live but it's worth it!!
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October 2023 by Jason Duval
The rise in prices here are nearly criminal. No one should spend $100 for a SINGLE BAG of groceries. Basic snacks and a case of water. Their prices are INFURIATING. I'm not sure how people are ok with this, Criminal.
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July 2023 by Kim M
Whatever happened to when asking an associate a question they find the answer for you. Instead they say ‘I don’t know’ and walk away and lead you to ask the next person and get the same response. Clearly not being trained correctly or only care about their timing it takes them on getting the groceries for the online orders so they can get to the top of the leaderboard. Seems to be the only priority the employees have here. What about the people who actually got up to shop for themselves?
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July 2023 by Nopsiri Pusamarng
I always shop at Plainville location because it’s close to my house but I’ve started to notice that the service has turned upside down. The register guy at lotto counter was not nice ,his name is Brian, young adult. He has no service mind, using bad tone and throw money on the counter which is bad demeanor. Honestly, the price in stop and shop is higher than other supermarket.I can save a lot to go shopping at Market Basket and staffs there are well trained and more professional!!!
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July 2023 by Catherine Morrissey
Consistently have come home to cook meat purchased here on the same day to find out it’s gone bad with a rancid smell upon opening it. Usually it’s ground beef and steak that have been the issue not poultry They’re great about refunds when it’s happened but it’s not worth the risk when we have young kids at home a million things going on to have dinner ruined and it’s shocking that it’s a consistent issue that hasn’t improved.
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May 2023 by Mariana Gamal
Poor customer service Sydney didn’t do my coupon … katie put my chips on the floor, unprofessional customer care.
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May 2023 by Paul Davis
Very clean store and great customer service
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April 2023 by Brittany Heller
Make sure to always check your items expiration date before purchase. Notorious for selling expired or spoiled products
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April 2023 by Richard Achin
The store is kept clean, and decently stocked.