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October 2023 by Rosemary J.
Cvs at 330 Court st is the worst. Had a bilateral mastectomy and the pharmacist Lauren DeCoste treated us like drug addicts. wouldnt even help us instead called the cops. I thought it was about helping people - not here!!! Don't go to CVS if you dont have to. They are the worst ever!!!
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September 2023 by Andre G.
One star is a lot for their poor service. I wish I could give 0 instead. My wife had surgery called multiple times to fill a prescription and they never answer the phone. She waited as much one hour on the phone in one of the calls until she lost connection. I decide to come to the pharmacy and they told me the prescription is on the safe and they could only fill on the next day. Deplorable service. They should be ashamed of the horrible service
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July 2023 by Jillian M.
This pharmacy is the worst pharmacy in Plymouth. Very hard to get anyone on the phone. Prescription refills sit in a queue for days and aren't filled. I understand the store probably can't get enough staff to work, but be better or shut the whole thing down. Save yourself some time and sanity and go to 330 Court St CVS.
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June 2023 by Google user
The CVS on Pilgram Road in Plymouth, MA is the worst CVS store/pharmacy I have ever been to. Over 2 hours there waiting on a prescription. The phones ringing off the hook, nobody answering them. My provider tried to call 5 different times and it just rang and rang. 1 time someone did pick up, they immediately hung it back up. None of the pharmacy staff cares about anything, probably all burnt out. CVS corporate needs to go in and clean house, fire everyone and start fresh. If I was you I would stay far far away from this place. The worst ever!
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May 2023 by Jeffrey K.
Much nester than 517 state road sometimes they get very busy because they are 24 hour pharmacy the best time to go in my opinion is the middle of the night and between 12 and 3 AM but usually they are pretty quick for the most part!
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April 2023 by Jill R.
If I could give them a negative review number I would! Although it's a 24 hour pharmacy it doesn't matter the time 1 in the afternoon or 1 in the morNing you will always be on hold for a minimum of 20 minute. often after waiting quite a long time you are simply disconnected, as I just was after 20 minutes on hold at 1:35 am. The pharmacists there are rude. Very short with you and in their tone as well. Absolutely nothing pleasant or polite. In order for me to get my medication, I have to call and speak with a pharmacist and ask them to fill it I can't just do it on the CVS app, so I am forced to interact with them. I don't have a car so I have to take a bus there. They can have my prescription with a refill date that they have noted on the app for over a week and when I call the day before or after midnight to ask them to fill it that day and then again in the morning to see when I can pick it up they'll give me a time late in the afternoon. Yet they have known for over a week it needed to be filled. I have explained that I am working in the afternoon. There are no buses in the evening and could I please pick it up sooner and have been told I could come in as a "waiter" which means I will need to wait in the line. Let them know I'm there and then wait another half an hour for it to be filled. What that means for me is another 1.5 hours on top of the 1.5 hours it takes to take the bus there and back because I will miss the return bus and have to wait for the next one. i've explained that to them and simply asked, could you just please fill it by two and the pharmacist has been very rude and said, simply no, you have to come in as a waiter. If I had a car, I would never ever go to this pharmacy again But because it's on the bus route it's really my only option.
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March 2023 by Stan W
Worst service technological and inconsistent customer service ever. Systemic flaws, employees overworked
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January 2023 by Mofo J.
this location, pilgrim hill off of Samostaff, I don't usually do this type of thing, but I have dealt with these two individuals more than I can count the first occasion I can think of I was just walking into CVS. I can hear around the corner this person, coughing and hacking their brains out. I almost wanted to see if someone needed help before I could even think twice a lady came from out of the corner and rushed in the store immediately smelled very skunky you would think at this lady's age, she would have a better hiding spot. Every time I go to that store and I hear someone coughing and hacking their brains out. I know it's her by the way the first time I seen her doing that she immediately started harassing these teenagers that weren't causing trouble or bothering anybody or I think they just needed help finding something after the kids left, I felt like saying something encouraging to her so I said hey, at least the weeks almost over and her response. I don't think I can write it on here. she said f-off the guy anytime you need his help you can hear him huffing and puffing because somebody's making him do his job and he'll say sarcastic things in a really angry and rude tone like you know, the Price is right there when the wrong item is in front of the price, you have to correct him and tell him no that's the price for tea not coffee I will say the pharmacist are very nice they have lines out the door and still have a smile on their face
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January 2023 by Kat
24 hours open It’s very convenient
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August 2022 by Ed C.
One star is too generous. HORRIBLE PHARMACY STAFF. Lazy, inconsiderate, abrupt, and took a loud tone. Pharmacist has no self confidence and rather than respond to a question, she reacts. Avoid this location. It'll only make you sicker
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August 2022 by carmansell
Thank God there open 24 hours. Nice counter help.
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July 2022 by Tracy S.
I stood in line for a while & when I finally talked to someone I was sent to the drop off line. I had nothing to drop off but I was told I was in the wrong line for an insurance issue. The other line had built up to several people at that point but I went to that line & waited. I finally made it to the counter and told the man about my insurance problem & he told me he only had one minute until his break & he is still working on the previous customer but I can come back at 2:30. I will be moving my prescriptions elsewhere. I can't remember ever being treated so arrogantly at any store.
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May 2022 by J G
Unprofessional, lack of mannerisms at a pharmacy while retrieving child’s medication.
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May 2021 by Denise Mc
Too busy!!
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January 2021 by Sarah F.
If I could give 0 stars I would. The pharmacist was rude and nasty. They gave me attitude because they didn't have my medication in stock. When I asked questions about my options and next steps about how to get the medication that I needed urgently. The pharmacist yelled at me in front of a line of people and told me my doctors "should learn their policies before sending prescriptions there." I was in complete shock and will never return to this CVS again.