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November 2023 by Melissa T
Drive through very slow
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September 2023 by Amanda Morse
Unfortunately, this is the only pharmacy near my house. The staff is friendly, but maybe poorly trained. The pharmacy takes forever for "expedited" prescriptions, and they will have 5 orders and fill maybe 2. They also are constantly out of medications and when they say they're ordering them and they'll be there in a day or two, expect a 2 week delay. I know most of the staff and how hard they work, but there's always one incompetent mixed in which throws everything off.** 9/21/23- as for the front store, they have improved 1000%. There used to be like 2 clerks that had any manners or knowledge of the store st all. Then they hired ones with no personality. But now we with new management they've got at least 5 competent people with both knowledge and personality. The staff I doesnt always have the most pleasant attitude, but honestly, they know where products are ĺòcatedd can complete transactions without calling a manager (all except 1) which counts for a lot. The new manager is great b as nd moving in the right direction, hope he sticks around.
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September 2023 by Jeffrey Kehoe
Pharmacy is horrible with wait times , expedited medications take 25-40 mins wait time . One of the pharmacist’s is the rudest person I have ever met, very disrespectful and sarcastic! As soon. As I get a new car I’m changing to the 24 hour cvs or something. The rest of the staff is ok , and the front of the store is ✅! Oh yea when the get busy they just shut the phones ? off.
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September 2023 by N. G.
A conveniently located branch of a nationwide chain of pharmacies. Clean, easy to shop store with personal care, household items and more.There's a drive-thru pharmacy window as well.
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September 2023 by Nate Gross
A conveniently located branch of a nationwide chain of pharmacies. Clean, easy to shop store with personal care, household items and more.There's a drive-thru pharmacy window as well.
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August 2023 by Julia Jenkins
I've lived in plymouth for almost a year now, and when I first moved to plymouth, I started going to this cvs and liked them. But for weeks, I've been trying to have them refill a prescription of mine, and they still haven't. And I've been calling them to see if they are, and they say they have to contact my doctor, and they will, but they still haven't after weeks. I'm switching pharmacys. I don't recommend going to this cvs
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August 2023 by Mark York
Charlene Store Associate was kind, passionate and very helpful finding what I needed.
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June 2023 by Richard OHearn
Every. Friggin. Month with these people I experience a new level of incompetency and absolutely zero communication. I get the same Rx every month and WITHOUT FAIL, I'm doing their job on my own behalf: they'll tell me it's being refilled and then when it's time to pick it up, I'm told it isn't in stock OR the Rx expired (it didn't), but it isn't like they actually make the miniscule effort to tell me either via phone or text, but wait until I frustratingly have to call them! I'm done dealing with these people.
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June 2023 by C J P.
After moving to Plymouth 4 years ago, I started using theCVS at 517 State road...Their prices were very high but when they overcharged for a prepackaged prescription and they would not make an adjustment or take back the never opened pavkage, I started going to Walgreens and found their prescription prices were over 40% less than CVS...I'll never go back...The Walgreen employees were also friendlier and more courteous...
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May 2023 by Frederico Doran
This place it is absolutely 5 stars, them can make you feel as a nothing but at the same time you express your feelings, then can turn the table and make you feel like a king, (of a kindling on your own imagination). If it is both enough been ridiculous in front everyone, them have to step on top of our head . I’m been quietly for several times for the disrespect receive at cvs, but as don’t have much option close by, it is the only place I can go to buy whatever I need, and people treat me as a shoplifter? I don’t stealing from nowhere, my mom gave a wonderful education for me trow away all the good values I carry with me. But the silence was hurting to the point I develop a pain on my stomach, no more, not with me. If the associates doesn’t have a drop of respect for who help to pay for them salary I don’t know what them are doing there, just remember, my money also helps to pay them salary on the end the week!
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May 2023 by Keith Shaffer
I moved to Plymouth in July of 2021 with my fiancé and have always had amazing experiences at this store and pharmacy. I work in healthcare and understand first hand that this post Covid world we are in is very different, there are so many issues out of our hands. Recently, my family has had to deal with the medication shortage that is occurring nationwide. Alana and her pharmacy team have been extremely helpful and supportive throughout our journey to find a new medication (with the help of our primary care) and have gone above and beyond for us. They are knowledgeable and compassionate, and have worked with us throughout this difficult time, while we have a newborn at home. I sincerely appreciate their dedication to their customers and service. All of the staff at this location are friendly, engaging, and attentive. I commend this store and will be a loyal customer as long as I live in Plymouth.
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April 2023 by Ryan Carty
Not good. Employees seem nice, just seems poorly run? Pharmacy drive through takes unbelievably long. The pharmacy takes lunch at the same time instead of scattering them like every other business ever, so it just shuts down for a bit. Switching to a different, further CVS so I can get my prescriptions before I die.
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February 2023 by Sam Palagi
Terrible customer service. Prescriptions are never ready when they are supposed to be. There is always a huge line. I waited in the drive thru and when I pulled up they closed the window on me and refused to help. I went in the store and there were about 5 employees and they refused to help me because they are "closed from 130-2pm". Extremely rude.
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January 2023 by Brian Allen
I feel bad for folks that need the convenience of a pharmacy nearby and have to deal with the misery of this CVS. The only saving grace was that you could have your prescriptions mailed to you for free, but now they charge $4.99. If you're stuck going here, be prepared for long lines and miserable associates treating you like you're inconveniencing their day.
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December 2022 by Kristin D
Don’t waste your time. Read all prior reviews that have the same sentiment. The worst CVS I’ve ever been to in all aspects. They NEVER pick up the phone at the pharmacy, not sure how corporate allows that, the drive thru prescription window is a waste of your time if you aren’t the first car, takes 20 min a car easy. Employees mainly unhelpful but worst of all no one cares. There is no urgency to move people along at the front or RX pickup, just keep going to the other state road location or go to north Plymouth location on pilgrim road.