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October 2023 by Julia Jenkins
Super friendly and helpful staff they are friendlier than the people at eastern bank in marstons mills ma. On 10/10, I had to come here to add my new last name on my account, and this very sweet help lady helped me and I got it done
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September 2023 by Peter Rowden
We are a small Condo Association and we wanted to purchase some CDs to invest our Capital Reserve Funds and Eastern Bank has outstanding rates and options. Andrew Millard helped us thru the needed documents, signatures and funding the CDs in a very efficient straight forward process, much appreciated, no surprises. Also, we learned that as a condo association, we are a self managed association, that the association needs to file State and Federal taxes annually, Andrew copied back statements (back 5 years) for our accounts that were not available to us via the Eastern Bank website, the customer service was excellent, timely and far exceeded my expectations. All the Eastern Bank employees at this branch are knowledgeable, happy and have a "can do attitude" for their customers. I would highly recommend this team of professionals for any banking needs.
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September 2023 by Peter R.
We are a small Condo Association and we wanted to purchase some CDs to invest our Capital Reserve Funds and Eastern Bank has outstanding rates and options. Andrew Millard helped us thru the needed documents, signatures and funding the CDs in a very efficient straight forward process, much appreciated, no surprises. Also, we learned that as a condo association, we are self managed, that the association needs to file State and Federal taxes annually, Andrew copied back statements (back 5 years) for our accounts that were not available to us via the Eastern Bank website, the customer service was excellent, timely and far exceeded my expectations. All the Eastern Bank employees at this branch are knowledgeable, happy and have a "can do attitude" for their customers. I would highly recommend this team of professionals for any banking needs
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October 2022 by Anthony Shea
Very friendly local staff.... your a name not a number like the BIG BANK
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September 2022 by Chris Fitzgibbons
Says they close at 3 pm on Saturday but it really 1pm but they took care of me and still helped me at 115pm very very nice employees at this bank
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August 2022 by Isabella Pierce
Everyone who works here is so nice and so helpful. I’m writing this as I’m waiting in line and they never make me feel d*** for not knowing what I’m doing :)
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April 2022 by Jim Pierce
Super friendly and helpful staff
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July 2021 by Rose P.
Love Eastern Bank! Truly the best bank with a heart! I did go over to another bank for less than six months. I want to be nice. An easy decision running back to Eastern.
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February 2021 by Mike F.
I live in California, but am trustee of my aunt's estate in Plymouth. I am very pleased with the service I have received from Mary Hiersche, the assistant branch manager. She is very competent, efficient, and friendly. Mary has helped make managing my aunt's affairs from 3,000 miles away much easier.
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October 2020 by Jan Andrews
Just in 1, single day, finally I found an honest, great new bank..EASTERN BANK!My advise to you, get away from, North Easton Bank, formerly Mutual Bank..the merger, ruined my entire checking, and, saving accounts!Thanks, Eastern Bank!!!!
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September 2020 by Patrick McAvennie
Been using this bank for myself and my wife for 16 years never had an issue, we have had 16 developmentally delayed individuals as foster kids over those years most of whom used this bank too, some still do, staff always happy to help out. Score maximum from our family, thanks all of you.
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March 2019 by Sal Pastore
Managers also do helpful with any question or problem I have
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October 2018 by Olivia Anderson
At the drive thru, I was greeted by a very friendly but very confused clerk. After explaining multiple times that I did not have an account with them, and that I simply needed to use their ATM to transfer cash to my USAA account, I was finally advised to come inside to use it. When I walked through the front door an upset looking woman asked if “she could help me.†After explaining to her that HER OWN CO WORKER gave me permission/ADVISED ME to use their ATM, she rushed me out the door claiming that I can no longer do this, and then proceeds to tell me how my own bank works? If that woman wasn't so rude and the staff wasn't so confused I might not have had to write this. Time is money, and you wasted quite a lot of it.
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April 2018 by Michael Quinn
Always a friendly and professional staff most satisfied always!
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September 2017 by Jack O
Great branch here with super friendly people. Very friendly staff and tellers here.
