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January 2024 by cheryl lowell
No cashiers, very frustrating
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January 2024 by Nicholas Bryant
Necessary evil, place is always a mess, and the employees are not very welcoming
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January 2024 by Don Boyd
Unfortunately, this has been the worst customer experience and it is still not resolved.We sought to have our kitchen tile floor replaced through Home Depot and agreed to the installation price back in October 2023. This was after we paid to have a professional from Home Depot come take measurements of the job. After waiting for all of the required materials to arrive at our home, we then were left to consistently call Home Depot's selected contractor just to schedule the actual installation. After numerous no-calls or outright denials to schedule the job due to a lack of laborers, we had to contact management at this store who were completely unaware of their subcontractors unavailability.Once the installation date was finally scheduled for early January 2024, the subcontractor arrived at our home and after taking their own measurements (simply laying a level on the floor which still included the old tile and weathered subfloor) stated that the already agreed upon labor cost will have to DOUBLE along with our purchase of several additional pieces. When we told Home Depot that this increase is unacceptable and asked how this was missed during their measurements, we were told that their professional measurements were not reliable or extensive enough.Our two options were then to pay double the installation price to have our floor installed (of which our entire kitchen had already been disassembled for installation) or cancel the job. No other compensation was offered except once pressed, Home Depot offered to take back the material stacked in our garage. When we elected to send the material back, we were informed that the delivery team would be out the following day. The next day involved a call from the driver who was completely uninformed about what material was to be picked up, and stated he was 20 minutes out - but no one ever arrived and no follow-up calls were made.One week later, after several "guarantees" by store management that the pickup will be monitored and completed, we have been ignored for two more scheduled days with no follow-up calls or plan of action.After this experience, I STRONGLY advise all potential customers to avoid any type of services offered by Home Depot as there is zero communication between the store and their selected contractors, no accountability, and absolutely no attempts to resolve any failures of performance by their company and its associates.
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January 2024 by Corey Johnson
Wood and wood accessories
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January 2024 by C White
Helpful staff, very organized and quick check out
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January 2024 by Anthony Gill
A DIY dream. I see something new every time I shop.
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January 2024 by B. MTorres
Worst customer service. A bunch of employees at the service area but no one helping the customers.
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December 2023 by Marc Oliver
In general, the associates are very kind and helpful. My only complaint with this store is the inaccurate reporting of their inventory. For example, online they said there were 35 Fiskar bow saws in stock. Went there and found none!
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December 2023 by Dominic DiGiantommaso
Friendly employees decent prices,had what I wanted.
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December 2023 by kyle bray
I sent my Fiancé who is pregnant to the store to pick up an 80lb bag of mortar so I could finish a project I was working on. It took her 1hour to get an employees to pick up the bag off the shelf and put it in a carriage. Then 30 minutes to have it put in the carriage ,Then had to wait another 30 minuets just to get some one to take it out of the carriage a put it in our truck. One bag of motor. She asked multiple employees to help and every single one of them just tried to call someone down on the loudspeaker and couldn’t help themselves. Management should be ashamed of themselves.
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November 2023 by Sean Whalen
It's not that great, but better than lowes. Power tool selection is better than at lowes
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October 2023 by Ivelisse Bermudez
Excellent ?
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October 2023 by An W
Anyone work here? It’s 520 on a Tuesday, but it seems everyone has gone home. Need 2 minutes of assistance but clearly can’t get that even if my life depended on it. I actually called the store and had someone page to the department I’m in and I didn’t no good then I went out front and have someone page to the department that I’m in and that didn’t no good. TAKE YOYR MONEY SOMEWHERE ELSE!!
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October 2023 by Bora Turaman
Ken and Andrew were helpful to make order ready for my dehumidifier. Thank you
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September 2023 by William Robert
On pro appreciation day... one employee destroyed the start to our day... items we purchased rang up at the wrong price, instead of simply fixing the error (after she walked to the display herself) we ended up spending about an hour trying to get the items at the correct price, and her idea of making it right was knocking $4.00 off the order... total customer service fail.