-
January 2024 by Suzanne Johnson
After suffering a hit and run in my unoccupied car, my insurance adjuster recommended King Collision for repairs. I could not have had a better experience from the front desk staff to the ones behind the scene. I highly recommend King Collision.
-
January 2024 by Casey Morrison
Kings collision did such an amazing job on my car after getting into an accident. What is such a stressful time, they made such to take care of everything including facilitating the rental car for me. Customer service was phenomenal and my car came out beautifully. Best experience by far.
-
January 2024 by Courtney Zanelli
The Best experience I have had working with an auto repair shop. I fell victim to a rear end collision this fall in my new BMW x5. The insurance company gave me recommendations to various repair shops I could use but I knew I wanted a certified a repair shop to do the repaired. After doing some online research and a phone call to my local dealer I contacted King’s Collision in Plymouth to have them repair it. Ashley took my call and was so patient with me. I had a million questions and she walked me through each one never rushing the conversation. They personally went and picked up my car at the lot my car had been towed to on the cape and gave me the date my car would be looked at by them. They were honest from the beginning that the repair would not be a quick repair and gave me a time frame, which they fell in line with. I received text messages and pictures loaded to their auto watch with updates which truly made me feel like my car was always their number 1 priority. They took care of all my insurance needs and when my car was ready and we went and picked it up Jerry walked through every repair and showed us what had been done.Kings collision center completely took all the stress away from this accident and I highly recommend them to anyone looking to have their car repaired adequately and wanting an open line of communication at all times.
-
January 2024 by J. M.
Ashley at Kings Collision Center- Plymouth is an absolute gem. She kept me and my wife in the loop throughout the whole process of my vehicle being in their possession. Thank you for your kindness during a difficult time and above and beyond professionalism.I would definitely recommend this facility for all and everything body work related.Thanks again.JM1
-
January 2024 by Dream Car
We can’t say enough great things about our experience with King’s Collision. From the moment they answered our call, we knew we were receiving a higher level of service. They explained everything in detail, handled all communications with the insurance and rental car companies, and provided regular updates on the progress of the work. Our car looks brand new and we couldn’t be happier. A special callout to Ashley and Brianna for their ability to make us smile and laugh while being extremely efficient and professional. Brian and Jerry also exceeded our expectations for answering all of our questions and managing the process as well. Thanks to all of those behind the scenes who had a hand in the repair process. This team can’t be beat! We have been singing their praises to everyone!
-
January 2024 by Sarah Pelton
Everyone at Kings Collision in Plymouth were a pleasure to work with. Briana texted me regularly with updates and I loved that I could text anytime if I had a question. Once I went to get my car, I was given an overview of the work they performed and an assurance that I could call anytime with questions. The service came with a lifetime warranty and one free interior and exterior detail per year. I own a Tesla and Kings is one of their approved vendors. I would not hesitate to recommend Kings to anyone. So friendly and actually a pleasure to work with!
-
December 2023 by Roberta Standley
No one likes to have their car repaired ! But if it has to be done there is no Collision Center that rivals King Collision. Your experience starts in the front office with their incredible team walking you through the process, great job ladies. Then if your lucky Brian talks you through the repairs and schedule. When you pick up your vehicle it sparkles!! Thank you team King!!
-
November 2023 by Julia ahern
My car isn’t even fixed yet but I have to put a review just for the costumer service! I had gotten into an accident a couple days ago, it was a pretty good hit. From the second I had an appraiser set up to come look at my car, they have made sure to keep in contact with me and update me with any additional issues, what they plan on doing, and answering any questions right away for me since this is my first time going through this process they have made it so much easier! Usually with body shops I feel they can take forever to take apart your car and you have to kinda bug them abt it, at king collisions that’s not what happens! They got my car looked at within a couple of days, quicker than the date they were originally going to take it apart. I even have the shops phone number so we can text about any issues/questions. Brian and brianna are absolutely amazing! very professional and very good at their job. Highly recommended!Update: Ashley Brianna and Brian are the absolute best!!! Thank you to everyone who had worked on my car she looks brand new!! they even detailed the inside of it! I HIGHLY recommend King collisionServices: Painting
-
November 2023 by Rosina Hoey
I was very pleased with every aspect of King collision! The women at the desk as you enter, were extremely kind and helpful! Bryan was equally helpful and caring. I was so pleased with the fact that I was kept informed of the progress and status of my car.each step of the way! (Brianna). Thank you for a job well done!!Services: Painting
-
October 2023 by Linda Courtiss
King Collision/Plymouth's staff are very professional and frank about the time table and cost of repair. I have an Audi Q5 and the rear suffered extensive damage. The auto mechanics did an amazing job and the car looks brand new! Very friendly staff with heartfelt sympathy with each person's dilemma regarding their damaged car. A+ all the way around!
-
October 2023 by Arthur Hatch
If you just want your car fixed you can go anywhere. If you want it fixed with quality workmanship you must go to King Collision. This is my third car fixed for me over the years and I wouldn't consider going anywhere else. I've never been disappointed or had to return to them for any problem. I do go back every year for my free detailing. Yes, free, every year. Thanks again, Arthur HatchServices: Painting
-
September 2023 by Sage
First and foremost, the gentleman who handled my estimate displayed a complete lack of professionalism. His tone was condescending and dismissive right from the moment I walked in. Instead of greeting me politely, he seemed annoyed by my presence and made me feel like I was inconveniencing him.When I attempted to explain the issues with my vehicle, he barely listened, interrupting me repeatedly with dismissive remarks. It was evident that he had no interest in understanding my concerns or providing a thorough evaluation of the damage.Furthermore, his body language was incredibly off-putting. He sighed audibly, rolled his eyes, and even looked at his watch as if my time was of no importance. This type of behavior is completely unacceptable in a customer service setting.Overall, my experience at this auto body shop was marred by a complete lack of courtesy, professionalism, and basic customer service skills. It's essential for businesses to treat their customers with respect and attentiveness, and this establishment fell far short of those expectations.
-
September 2023 by Paul Ronty
Made repairs to my wife’s Tesla. Took Tesla almost two months to ship all the needed parts to King Collision. Brian and Briana updated us regularly on the car’s status. We picked it up the other day and the car looks terrific. Thanks for the very professional repair job.Services: Painting
-
September 2023 by C Gistis
Damage to our vehicle was fairly extensive. King not only repaired damage to like new but also gave it a thorough in/out detailing. The five year old car looks like it did the day we bought it. Starting with Lewis, entire team was a pleasure to work with. Simply, king Collision is the best!Services: Painting
-
September 2023 by Pamela Cronin
Had the best experience with King Collision and Brian Cox! Got a number of crazy estimates to fix the damage to our brand new SUV-Kings was the most reasonable! We expected to have the car gone for weeks and the cost to rise if more damage found inside. Car was back and a few days and cost didn’t change a dime! Car was detailed by Kings- looked newer than new! We’ll certainly recommend Kings and Brian to everyone looking for a great experience during a stressful time. True professionals with integrity you don’t find nowadays!!!Services: Painting
