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September 2023 by Joe Slowey
Great people to work with. They know their product
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August 2023 by Lou DeMayo
I felt at home in the store and the personnel treated very well
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June 2023 by Dan Riviello
Great knowledgable, helpful, and friendly staff both in front of the store and in the loading area.
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April 2023 by Robert Oneil
Great service
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March 2023 by Denise Corson
I had such a wonderful experience. Zach made everything so easy. He was very knowledgeable and helped to expedite the process. The selection and price was good. I needed engineered hardwood and vinyl and found the perfect amount of each.
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March 2023 by Rick Burke
Great customer service made my purchase effortless.
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February 2023 by Deb Long
On two separate visits I was assisted by Cody and Ryan. Both were pleasant, knowledgeable, and patient. I was comfortable taking a lot of time snd asking many questions in making my flooring choice. Thanks to both of you.
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November 2022 by Gm K
Purchased 1000 sq ft of bamboo flooring from them in 2016-2017 and with in 16 months we started having issues with the floor. 2020 the floor has more defects than nice spots. I have called this store a dozen times and they never answer the phone and have never returned my phone call. Now I know why there's a class action law suit AGAINST them. They are a horrible company STAY AWAY FROM THEIR DOOR FRONT do not enter ?Bamboo floor - their salesman said it's extremely durable ?. We have delamination, cracking in finish, peeling, warping, cupping, major shrinking , boards lifting you name it we have it. So bad I had to pre drill and put nails in some boards so the floor didn't pop up. We can't walk on the floor barefoot or we will get really bad splinters from the flakes of finish peeling off. I'm sure it's super healthy material too ? I may dump all the boards on their sidewalk when we re do the floors.
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June 2022 by Alyson LaMothe
The Plymouth store has been super helpful and very professional every time I've gone to pick up flooring. The Braintree store is closer but I would travel to this store instead for the helpfulness of the associates!
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June 2022 by David Golia
Great experience! The floor looks beautiful! Ryan made the entire process very easy and convenient to meet our needs.
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April 2021 by M F
Great Customer Service. Fast and efficient.
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March 2021 by John M
What can I say about a store where you show up at 12:05 (they open at 10 A), the worker is asking if they can help, you respond you are there to buy flooring and they say "we'll be back in a an hour, come back then"?I say I will buy my hardwood flooring somewhere else. Screw you LL Flooring.I went to the store to pay for and pick up what I had verified by phone they had in stock. Place an order? Seriously? I have bought at least 3k square feet of LL in the past 30 years. Never again.
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February 2021 by M Ferrick
Great staff, very helpful with our choices. Recommend coming to a LL Flooring store and your supplies either delivered to the store or your house. Over having flooring delivered via UPS or FedEx. Lesser chance of having the items ordered damaged.
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January 2021 by Gigi M.
Would never go to this location ever again. An employee named Walter was very unprofessional and very rude .. just trying to return flooring, we did not use and gave us such a hard time. We had to go through corporate to get the ok. Btw we returned three others 2 days before and had no problem with the other employees. It was a big hassle to the point the cops came. Thank you for them .. at least we got our money back. He threatened us that had our information and going to put it on u tube. It's is over a return .. serious. Never in my life have I been treated like this and I have been in the customer service for along time. Walter should be working in the public.
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January 2021 by Bruce Nobles
The atmosphere was extremely sales oriented and the transaction felt rushed.