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April 2024 by Breana McDonald (AstoldbyJulia)
Ordered a Xtra large pizza for my family and my kids friends, was given the smallest large pizza I ve ever seen but of course was charged for the Xtra large, when asked about it the staff was extremely rude and demenining and also didn't give me other items THAT I PAID FOR and was told "I dont remember" when confronting the staff member. Never again
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March 2024 by Adeline Tremblay
Always a very quiet and relaxing atmosphere. Food is always cooked quick and it’s always very clean inside.
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March 2024 by I Am (JustSomeGuy)
Ordered one of the deals online and showed up to continue to wait past the ready time all to get home and be missing food. Called the store, no answer. Then used the contact us tab online to see if I would get an answer there and still got nothing.
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March 2024 by Christopher White
If you like Papa Gino's pretty good location usually always comes out pretty good, but Last time I went It was very very thin pizza doesn't need to be any thinner then it usually is. Papa Gino's pizza is already thin enough on a good
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February 2024 by joseph cramutola
Welp! It’s on my bucket list now because it was mentioned in the movie “Thanksgiving!”And it would have to be this one I go to! I love putting places or restaurants or stores on my bucket list that I see in movies and are really a place, especially restaurants! I got a feeling this place is a lot better than 3.8 rating! Maybe in the next year I shall get here!
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February 2024 by Steve Donahue
Got a pizza and a burger takeout. When I arrived my burger was done but my pizza still had 15min to cook. Needless to say my burger was a soggy mess when I got
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February 2024 by B C
Getting a little too expensive , just like everything else. Kid at the register could use some better
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December 2023 by Joseph D
Ordered online a pick up order an hour before the pick up time. Got to the place and they didn't start my order yet. I waited a half hour for my food. The kid working here steve behind the counter is very rude and unprofessional, he shouldn't be working with customers at all. Overall I won't be coming back and will steer anyone I know away from this Papa Gino's.
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December 2023 by Kelly Young
Pizza was ready quickly. Even though the arcade games are gone, the Pizza is still just as great.
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December 2023 by Jen Chase
Raw dough burne spots
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December 2023 by Dan Smith
Jessica and team did such a thorough job with my catering order to feed 25 people. They even helped me use the right coupon to save some money. Thank you to this staff that made it easy to feed a large group!!
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December 2023 by Alissa Maggs
Horrible experience. Won’t ever use this location again. I called on 11/4 to place a delivery order for a birthday party held on 11/5 and requested a 1230 delivery. Order was taken, paid in full and tipped. On day of party, received a message food would be delivered 30 mins later than requested. That time came and passed, called 45 mins later and spoke to the GM who was AWFUL, rude and not understanding of why I was upset and told me “uh I have 10 people in front of me and we are understaffed and using doordash”. There should have been prior notice or atleast understanding and offer to compensate in some way or make the situation better- not be extremely rude and give attitude to a paying customer who called the DAY PRIOR to order ahead of everyone in the restaurant for a party. All of my guests were waiting an hour longer than anticipated which is unacceptable. And the doordash driver who delivered who didn’t speak English used a translator app to tell me that it was not his fault and he was waiting for the food for almost an hour. I might request to speak to owner in regards to this situation as the GM clearly needs work in customer service and did not handle the situation well at all. Will spread this along to others and never come back.
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December 2023 by Steve Langa
got a pop up on my phone with date and map of my last visit, with link to this review. Intrusive. BUT I do love Papas. Travel local work over years visited many PGs. I often see the SAME manager Kathy Chivatre busy at work- in various locations! She’s everywhere ! She’s always smiling, remembers my picky pizza order makes it herself perfectly! She’s Mama Gino! Good experiences with staff. Bring back the Papa Burger !
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November 2023 by Al C
The crew that was working on Halloween night all deserve raises. I understand that stores get backed up especially on really busy nights. I didn’t mind waiting but there was some really awful customers in the store that have never had to wait for anything in their lives. I appreciate the crew so much and know how hard it is to work with the general public. They are really rockstars and handled it very well. They deserve some praise and a raise.
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November 2023 by Emily Kirby
Super clean, really accommodating, and the pizza was delicious
