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December 2023 by Annemarie Kerry
I went to PSP to prepare for our new puppy that is coming home next week and had the absolute best experience! I was greeted right away joyfully by team members upon my arrival and quickly caught the attention of the owner. I told him I was getting my first puppy and he took the time to walk me through everything I needed and why and also had a ton of information of the best food brands and training treats to get off to the best start. He was also very willing to tell me of things that we may not necessarily need, and things that can wait until our puppy gets a little bit older. After I checked out he made sure to help me get all of my new puppy supplies to my car. I HIGHLY recommend stopping in to check out this PSP for any and all of your pet supply questions and needs and will be definitely going in often to shop for our newest addition!
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November 2023 by Olivia
Korryn does an excellent grooming my two golden retrievers. She is consistently thorough with her grooming and goes the extra mile when caring for my dogs. The store itself is also great it is very clean and well organized. They have great prices as well!
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November 2023 by Daniella E.
My review is 100 % in regard to Grooming services - nothing to do with the store itself. The staff at this location is very friendly and helpful and we have never had issues in the 2 years we have been shopping here.I recently brought my 1-year-old dog into grooming with Korryn Leonard. She normally sees Sarah, but we had to reschedule our appointment with her and the soonest we could get her in was with Korryn whom she has only been scheduled with once before. We were told upon arrival and a consultation that she had some matting in her front chest area and that area would most likely have to be shaved. She assured us that the rest of her hair was in good condition, and she would do her best to even it out to keep her coat semi-long. We received a text that the appointment was finished (Usually her appointments take up to 4 hours but this appointment she was finished in only 2) and when we went to pick her up, she asked us to pay / give gratuity before we were able to see the final product which we thought was strange. She ended up charging us almost $200 including tax which we found absurd because for past appointments we have never paid more than $110 - $130 for a bath and brush (our dog is 30 pounds). We paid and tipped 20 % but we discovered after the fact that she ended up shaving her completely top to bottom and claims she was unable to even it out due to some matting. The haircut itself seemed like a lazy / half-done job and we were not impressed with the final product. We accepted the loss and took our dog home only to notice several scratches and fresh cuts on her body where she must have nicked her during the shaving process. Since leaving the appointment with Korryn, my dog has been in severe discomfort, won't eat or drink water and occasionally begins shaking randomly. Our dog who is normally a very energetic and happy pup seems completely not like herself and almost scared, which makes me question the ordeal this woman put her through. We have consulted with other groomers in the area and will be scheduling her at another salon that has more affordable prices and more experienced workers. I do not recommend booking your appointment with Pet Supplies (Plymouth location) but if you have to please book with Sarah. She is much more tender and patient with our dog. She takes her time with the process and constantly giving us updates via text as she goes.
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September 2023 by Mike B.
Excellent pet store. Very nice staff person to help us select some dog food and chew sticks for our puppy. Clean and well organized store.
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September 2023 by J Curran
Can't keep groomers. Heavy turnover. No call back for appointments. Owner could care less. Front end people nice but if the appointment software doesn't work no one will call you if you leave,a message. Had to find my pup another groomer.
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September 2023 by Susan R.
I went and looking for a dog sit for my Yorkies, and the gentleman who works there was very helpful, helping me pick one out. Then at the register the girl was very helpful really nice. The whole experience was actually great. And I like the store because it's not super huge but they sell what you need.
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August 2023 by Trace Strausbaugh
This place is great. Always clean, attentive and I really appreciate the younger girl at front with long darker hair who took the time to have some fish plants ordered for me…I was blown away when I popped in randomly shortly after seeing her and the tank was full!!!! Thank you so much!!! This type of service is a rarity so I appreciate it !!!!!! Thanks for being there!!! Fish tanks are always clean too I love that!!!!
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July 2023 by Elle P
My dog Nina had a bad experience at Petco grooming. She was afraid to get groomed, but I took her to Pet Supplies Plus today and Korryn the groomer is terrific. My dog looks great and she doesn't have to be afraid to get groomed again! Thanks, Korryn.
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July 2023 by Timothy Boudwin
Excellent experience. Had my pupper groomed here. His coat was very overgrown and the grooming ended up taking 3 hours. Sarah was professional, pleasant and patient the entire time. Gave my dog a great cut. Very happy customer here. Highly recommend the groomers here.
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June 2023 by Morrigan Ragnarsson
Friendly employees, well stocked shelves...no complaints about that. However, the conure they have in store is extremely stressed out. When I stopped to see him he was in the middle of pulling out his feathers (I saw him pulling them out and chewing on them with my own eyes) and was desperate for attention. Birds cannot be left without mental and physical stimulation or they become anxious, depressed, and they self harm.They NEED human interaction.Management please do better, these are innocent lives.
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June 2023 by L M.
Sarah and Korryn are excellent grooming our two dogs! They treat them well and our dogs are always happy to go there! Great prices, selection and friendly staff!
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May 2023 by Glen McLachlan
They have every thing you'd need for most pets, normal or exotic. The staff here are all great, and clearly love animals, it's an animal friendly store as well so you'll constantly see all breeds of happy dogs in and out. Prices are moderate, not cheap, not expensive.
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May 2023 by Kim Sweeney
Cool local spot to shop at. Convenient location with plenty of parking. Staff is extremely friendly and helpful. I always go in and get more than I need.
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May 2023 by Cilenia B.
Always friendly and best prices! Love delivery as well. The folks at the store love their job you can tell. Don't go anywhere else
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April 2023 by Jules Vidro
Helpful staff. Fair prices. Open until 9 which is nice! Lexi and Samantha have both gone out of their way to explain things to me and find exactly what I needed for my dog. I will keep shopping here. And yes his nails are being cut ?
