Quest Diagnostics is a medical laboratory offering services including routine lab tests, blood and urine testing, drug screens, pediatric specialty tests, and COVID-19 antibody testing by appointment. The facility is located off Route 3, between specific neighboring businesses. Appointments can be scheduled online, which is advised as patients with appointments are given priority over walk-ins. Some visitors report fast, friendly, and efficient service from the staff, who are described as pleasant and helpful even when performing routine work. Specific staff members have been noted to go above and beyond to assist patients with issues like missing test orders. However, experiences with wait times can be inconsistent; while some patients are seen promptly, others report significant delays even when the location is not busy. There have also been recent difficulties reported with the online appointment system and in reaching the facility by phone, attributed in part to staffing challenges. Patients are reminded to bring their insurance card and driver's license for the check-in kiosk and to note specific hours for different services.
I like this place but note they’re closed until February 22.
December 2025
My only issue is my results are not available to me until I request them. Then they take several days to be approved for release. I like everything about them but this will make me go elsewhere.
December 2025
Scheduling was easy and service was timely and friendly
