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November 2023 by Andrew Addy-Wallace
I came into town fair tires this morning because I had a giant nail in my tire. Dustin provided me with great service and was very understanding with my concerns about the nail in my tire. The whole team here was fast and efficient and got me. On my way way sooner than I I expected, I will definitely continue to get my tires from here.
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November 2023 by Kim Lusty
Dustin was extremely helpful. Price matched tires and got vehicle in next day. In and out in under 2 hours incl alignment. Great service especially after bad experience at another location.
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November 2023 by Brad Leblanc
My wife needed a new tire 3 years ago while we were on cape cod for vacation - we bought her a new one from TFT in Hyannis and they sold us a warranty for it. She ended up running over something on the highway this week and the 1 tire we had the warranty for was the damaged tire. Brought it to TFT, they honored the warranty with a new tire with no questions and had us on our way in 45 minutes. Dustin was extremely helpful and professional, we appreciate the help we got here. Highly recommended.
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November 2023 by Patty Delph
Jaymez was awesome. He was very thorough. He tested everything, and was easy to understand. He was so professional and we would definitely use use guys again and would recommend your place to everyone. All because of jaymez. I also don’t want to forget Dustin was great as well. Truly great people you have there.
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November 2023 by crystal white
I went for new tires today and Dustin was very kind, helpful and made everything so easy for me. He suggested an alignment as well but wasn’t pushy or intimidating, he didn’t try to upsell me on more than I came for. I really appreciated that. The whole staff was welcoming and had excellent customer service.
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November 2023 by Julian Molina
Dustin was awesome! Great guy to talk to and had my car fixed within 2 hours, every other place in the town was booked up. Now my tire is fixed and they have a customer for life, thanks again guys!
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October 2023 by Junkmansportscards
Excellent customer service. Dustin was an amazing help. Helped me find the best tires for my vehicles and got me in right away. Was in and out in a flash. Highly recommend Town Fair Tire in Plymouth Ma! Thanks Dustin and the rest of your professional team!
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September 2023 by Anna Baronas
Jaymz was helpful, straight forward and friendly. Jaymz and Mick gave me great advice and walked me through very reasonable pricing on great tires. The techs had in ready 30 minutes early. Will be back here in the future.
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September 2023 by Justine M.
The staff was rude had many issues. They installed the tires wrong. Wasted a bunch of my time. The manager got into a fight with my child. It was not a good experience.
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September 2023 by Jeff Tocco
I popped a tire and had it fixed within a couple days. I worked with James/Jim, he is the man! He went above and beyond to help me find a comparable tire to the ones that I have which have since been discontinued. The work appointment was set easily, pricing was honest and labor was done by the shop extremely quickly! I would highly recommend going there if you're in a pinch: they are professional and know what they are doing.
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August 2023 by JaRay F.
They have horrible customer service. Dustin is the worst worker i have seen in my life i would give this place 0 stars. They kept my car for days saying i did not pay for my services because Dustin is not competent.
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August 2023 by Deondray F.
Dustin had an attitude and accused of us not paying when we came to get the car after he didn't leave the keys in the car (which was discussed multiple times when the car was dropped off to get a new tire) which resulted in missed days of work, missed ferry, and had to pay for an extra night in the hotel which totaled $1,000+ in losses which was more than the service provided and this was 100% on him he called and said the car was ready but then for some reason he said the balance was unpaid and didn't call when he came to that WRONG conclusion and proceeded to intentionally hold the keys even tho the receipt for payment was in the car He was overall a very unpleasant person to deal with If it wasn't for Mick the situation would have escalated into an altercation and im thankful for his help. Mick did his best to remedy the situation and do whatever he could to help up and he was very pleasant to deal with unlike Dustin
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August 2023 by Chris L.
I called yesterday to make an appointment and received one for today at10:00. I arrived and was told I did not have an appointment. I told them I talked with Dustin and was given the appointment. i was told they already had 2 for 10:00 and I wasn't one of them. They could put me in but it would probably be a 2 hour wait. I said that because their employee made a mistake, I had to suffer my time. No return comment. Been going here for years but will never return.
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August 2023 by Brynn Drexler
Wonderful experience! Compared to the last store we went to, this was perfect! Thank you, Dustin and David for all the help! It was quick, a good price, and they were so friendly! We’re from out of state and our tire almost blew when we were on the highway. The first place we went to screwed us over entirely and tried to charge us so much for two tires and a change… I appreciate these guys so much! Thank you for everything!
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July 2023 by Mabel James
Dustin was AMAZING! I came into his shop today - mid Saturday expecting to be told that they were booked for the afternoon, and Dustin told me they were able to take me pretty much immediately! he asked me to give him 2 hours to replace 4 tires and do an alignment, and my car was ready WAY under the time frame he quoted - he was kind, knowledgeable, efficient, and very friendly! Hoping his boss sees this review as he is to be commended for his EXCELLENT customer service! Thank you Dustin! Great job by you and your guys who did the job.
