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November 2023 by Denise Sheehan
What an amazing car buying experience! From the moment I entered the building I was impressed. I was greeted by Mark who is the owner. I’ve never experienced that in a car buying experience! From there I was assisted by Monique who was great at explaining every detail and was super personable and we had a lot of laughs together even as I went through my test drive. Then I met Justin who provided me with more details, a print out of numbers and who answered any finance questions. I felt everyone was really transparent and again, that’s a first. In a nutshell, I left feeling like I had spent time with new friends! I highly recommend this dealership!
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October 2023 by Lori Olldashi
It is the best place to buy a new car. The experience was fantastic. The staff are nice and so helpful. Thank you Carey and Justin for your help and everything you guys did for us. You guys are phenomenal and I really enjoyed the experience of buying a new car. I really recommend this place.
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October 2023 by BILAL CHAUDHRY
Buying from out of state and buying a brand new Palisade sight unseen, I was a little skeptical as to how the buying process would all turn out. I ran into some hiccups upfront, but Justin, Sean, and Lauren did an amazing job to remediate the issues and work with me over the course of two months until I finally got keys in hand. I would definitely recommend this dealership to others as they are very personable and will be upfront with you regarding all aspects of the vehicle and buying process.
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October 2023 by Marjorie P.
I am very surprised with these negative reviews as we had a wonderful experience at Hyundai of Plymouth.We went to this dealership as my husband saw a car on-line and wantEd my friend to drive it and see if she liked it. Our experience from the moment we walked into the dealership was very pleasant.We did buy the car that we wanted and throughout the entire process we were in contact with professionals who were knowledgeable and honest with us at all times. i would definitely return to this dealership in the future.
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October 2023 by Courtney Morgan
Carey and her team were phenomenal from the moment I arrived at the dealer. I was unsure of what I was looking for. There was absolute no pressure from the minute I walked in. I test drove 3 models and left. I was provided contact info in case I had any questions. I ultimately decided on the Tucson and everything was done and car in my possession in 3 days from date of my decision. I cannot thank Carey and her team enough for making purchasing a new vehicle as seamless as possible and without any added pressure. And the vehicle is amazing with a fabulous warranty. Extremely satisfied and impressed with the level of customer service received from any department. If your considering a new vehicle I would highly recommend Carey and her team!
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October 2023 by Chuck Tyler
Thanks to the amazing team at the Hyundai of Plymouth - after test driving every hybrid on the market we came to get the Tucson. Figured we would test drive the EV IONIQ5 BEFORE WE LEFT - 2 weeks later she is driving hers home. Monique was wonderful to work with! Matts knowledge and honesty regarding the pros and cons of an EV was helpful in making a decision - and refreshing!
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September 2023 by Mack Spellman
Wow! Amazing experience buying our new car from the team at Hyundai of Plymouth! From day 1 we were treated with wonderful customer service that was always honest, transparent, and finding options to fit our needs. Justin, Ingrid, Monique, Lisa, Lauren and the rest of the team were a pleasure and so accommodating.For us, finding a new vehicle had been on our list for a while. They were very patient with us, and throughout the entire process they were there to answer any questions, discuss strategy pertaining to our goals, and overall they are just great down-to-earth people. Thank you all!-The Spellman Family
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September 2023 by Joseph
Absolutely great experience with this dealership. They are very friendly and understanding, and not pushy at all. I'm a first time buyer and they did an excellent job of explaining everything and breaking it down perfectly. Thank you to Carey, Lauren and Matt for making this such a hassle-free process!
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September 2023 by Eva L.
I went to Plymouth Hyundai to buy a car that I had researched online. What I found at this dealership was an even better option (my brand new Kona) and also wonderful people. Monique and her team treated me like family and made the car buying process completely stress-free. I can't recommend Hyundai Plymouth enough.Eva Linhart
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September 2023 by Angela Scapicchio
I walked into Hyundai of Plymouth on August 28, 2023, feeling confused and overwhelmed about buying a car. I had done some research online, but I still didn't know what I was looking for.I was greeted by Sean, a friendly and knowledgeable salesman. He took the time to listen to my needs and wants, and he showed me their whole fleet to see what best fit me. He was patient and understanding, and he never pressured me into buying anything.Sean showed me a Hyundai Elantra that was priced very competitively. I test drove it and fell in love with it. The financing managers were also very helpful. They ran my credit and got me an amazing interest rate. They also gave me a free weather mat.I would highly recommend Hyundai of Plymouth to anyone looking to buy a car. They have the best customer service and prices. I'm so glad I went there!
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September 2023 by Joseph Smith
One of the absolute best experiences buying a vehicle I have ever had! Ingrid helped set me up with a test drive of a vehicle I had saw when researching new/used vehicles. After a test drive, my wife and I decided we needed to discuss the purchase more. Ingrid introduced us to Justin and both Ingrid and Justin told us they understood and told us to take our time. Later that day, I inquired about a different vehicle and leasing vs buying. Justin sent over all documents showing the pros and cons to both. After the weekend, I followed up with Justin and told him we wanted to purchase a new 2024 Santa Cruz. Justin sent over the preliminary paperwork and when I arrived to do all the in person paperwork, I was once again happily greeted by Ingrid. Ingrid introduced me to Lauren and Sean, both of whom were absolutely fantastic as well. Sean made sure the new vehicle was all set to be driven home that day and transferred my plates for me while Lauren went over every single document I was signing in detail with me. By the end, Sean was seated next to me in the new 2024 Santa Cruz and showed me every feature the new truck had in deep depth!The entire Hyundai of Plymouth team made me feel extremely comfortable during the entire process. Not once did I ever feel pressured to purchase a vehicle, which I feel as though is extremely rare to find based on past experiences. I cannot thank Ingrid, Justin, Lauren and Sean enough for making this one of the easiest, hassle-free and best decisions!
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August 2023 by Erin Pylant
From start to finish I loved my experience with this dealership. I called on Saturday and Ingrid answered my inquiry quickly and set up apt for test drive before closing same day. When we arrived Carey was ready to help with any questions. Matt the GM introduced himself and was very personable. They sent us home with all the car fax and said to let us know if we found any vehicles elsewhere and Carey would be able to help us with processing car fax and out best options. Monday Carey reached out to thank me for coming in and to please let her know if she could help me with anything. Tuesday I responded I’d like to come in and go over the numbers. When we arrived Matt greeted us and handled my trade in. Carey was so friendly and made the whole process seamless. Lauren handled our finances so efficiently and informative on what my options were. They were all so friendly, honest, and direct. I drove home with my new vehicle that night. They are more than fair, very honest and want you to have the best experience. Which we did!!! So happy to have a hometown business like this!!!
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August 2023 by Travis Powell
Sean and Justin were an absolute pleasure to work with! We came in with a somewhat complicated buying situation and they made us feel very welcome and were incredibly helpful and transparent during our interactions. This was by far the easiest, most enjoyable experience with an auto dealership that we’ve ever experienced. We HIGHLY recommend Hyundai of Plymouth and will definitely return for future purchases!
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July 2023 by Cate Gardner
Both the Santa Fe and the Tucson we drove felt very nice and premium, with affordable prices. But the highlight of the visit was definitely the service. The people at Hyundai treated you like a person, not a customer. They were all very helpful to find the right price, and vehicle for us. Easily five stars.
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July 2023 by Andre Loli
After spending months looking for the right car, and dealing with the typical b.s. other dealerships put you through, it was so refreshing to work with Hyundai of Plymouth and Carey. Carey provided a no hassle, honest sales experience. She and the team were super responsive as my vehicle made it's way to their location and helped made the financing and purchase process as easy as possible for me. Would absolutely recommend going to this dealership first and saving yourself the hassle of other locations.