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January 2024 by Patrick G.
If, like me, you've every been frustrated trying to find something in this or another Walmart, make sure to download the Walmart app and sign on to the in-store wifi. It's a very helpful tool when you're looking for that one thing that isn't on your usual shopping list and you can't figure out where to go. Not only does it tell you what shelf number, you can also refer to the in-app map to make your way there! Look, we all know that one way that Walmart has some of the lowest prices around on some merchandise is that they schedule their staffing tightly. This sometimes means that there isn't great coverage in the area you're looking or that items aren't restocked as fast as you might like. But at least the app gives you a fighting chance to get in and out fairly quickly and to take advantage of the savings when it's available.
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December 2023 by Brad C.
I ordered tires from Walmart a couple of weeks ago and scheduled the installation at the Plymouth, MA, auto supercenter. Installation was supposed to be 12/14/23, but I was called that same day to tell me that my 5 pm appointment had to be cancelled, because they're short on staff. I was told that they had a 2,000 tire backlog and the next available appointment was Jan. 19, nearly a month after I ordered (and paid for) my tires. Then this morning I get a text from Walmart asking me to reschedule, but then every "available" date I plugged in returned a message about a technical error. I called Walmart's local number and spent an hour being jerked around from one phone extension to another, and finally, realizing NO ONE can help or take responsibility, I gave up. Whoever is running the Walmart Auto Center in Plymouth, MA, isn't at all doing their job and either should escalate matters so the situation can be cleared up or quit, because why work for such a f*cked up place and deal with customer complaints all day? So, Walmart, a billion dollar Fortune 500 company can't get its head out of its ass or pay people enough to work there. But what they can STILL do, is take your money, so more people like me are going to keep getting disappointed after they pay for merchandise, but can't get the service work done.
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December 2023 by John H.
Absolute disaster of a store. Can't reach any department via phone, extremely understaffed and it shows that corporate doesn't care. Those who work there are trying their best but corporate should hire more and pay more. The hard working employees at this store deserve better. Do not book anything with the Auto Center, they simply don't have the staff to do the work or process the tire orders. Shame on your corporate.
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October 2023 by Roger B.
They refused to return the ammunition I just bought 2 hours erlayer that day. The Manager said all ammunitom sales are final and it is posted on the display shelf. I walked over to the display and observed NO sign indicating all sale are final. The sales person never told me that when I made the purchase. I took a photo of the display that had NO signs indicating all sales are final. What a joke the Plymouth store is. I will encorage all my friends and family to shop elsewhere.
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September 2023 by Miguel A.
I wanted to get a yellow raincoat which they did not have in stock. I went to the service center and asked the rep if they would be getting them in because I needed to try them on in person to see if they fit. Ignoring what I said, the rep replied, "You can find them on Walmart.com". Then I go to the razor section and for some strange reason they have Harry's Razors locked up tighter than Fort Knox. I call customer service on my phone ask them to have a clerk open the razors up so you know, I could buy some. "Of course" they replied. 10 minutes later still no clerk to open up said locked Razors. Next aisle over is the clerk obviously ignoring the message that was broadcast on the store PA system. Keep in mind the only razors that were locked up were Harry's Razors. So if you think locking them up will deter thieves think again because you bozos left every other brand of razors unlocked. Maybe thieves have standards and will only steal Harry's Razors, because they ARE that good. If all this isn't enough to make you want to shop elsewhere, they seldom have carriages ready for customers to use but if you want to walk around the parking lot you can find some. I guess having a clerk round them up and bring them back into the store is something the management at this store has decided to ignore doing. Perhaps they have self returning carriages that bring themselves back into the store. While, they have good deals here the lack of service and the stupidity that is constantly displayed by management makes you want to go to another store to shop. This store is in dire need of good management. Problems that occur could easily be rectified with a competent management team in place.
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June 2023 by Robert S.
Large Walmart Supercenter so it has both a large grocery section as well as a regular clothing, gardening, auto center, electronics, etc....I stopped here to grab some snacks and the selection was really good, not to mention the good low prices.The store was very clean and tidy when I visited, most items well stacked on the shelves. Some people complain about Walmart, but being a low price leader, sometimes you might find voids in inventory or customer service due to the corporate mission of keeping things inexpensive and streamline.
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February 2023 by Ali P.
So, I was in the store in the year of 2023 February 4th. I was just trying to be a little silly goof with my friends. We went to the kiddy bike aisle. I sat down on one of those little toddler bikes and was trying my best to scoot around, but as I was standing up to get off the bike cuz it was too hard to ride with my big legs, this OLD MAN (who worked there) YELLED AT ME!!! He said "YOU CANT RIDE THE BIKE! PUT IT BACK!" And man was I just astonished. I was just trying to test it out for my little girl back at home. I know I look 16 but I'm actually 27! (thousand) This is horrible treatment of customers who WOULD HAVE paid but didn't because of this horrible treatment. I just wanted to test out that bike! Too bad I won't be coming back to buy it, it didn't fit my legs. *shrug*
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January 2023 by Phoebe M.
My experience with this Walmart is horrible. I spend money Mon-fri. I always try to go at 6am. Everything is stock, less people. I probably stay in there for a hr or 2. Everything is usually being marked down. So here's my problem. Every time I go there. I use self checkout cause that's what's open. But while I'm scanning. I'm always questioned about the clearance items I'm buying. I'm told that I need to take pics of sale/clearance signs of items. Even thou they ranging up the sale price. Now last incident. I'm checking out. And machine says check cart. Assistant came took everything out. Count, cancel transaction. Watch me rung up items again. Same thing. She scan all my stuff . Same results. Call for front end manager. Same thing. Went to two machines. Let someone else use both machines. Their transactions went through. But security was blocking me from paying. Now I had own joggers no pocket sweater no pocket. A blue Jean jacket with pockets at top. No purse. I was questioned if my phone holster was mines. Then told to try another Walmart. Cause system didn't work for me only. I came back next day. Return over 200$$ dollars worth of merchandise. And when I get time ti go to my storage I will return more.Talk to a manager she apologized for employee comments. But couldn't give a reason for what I was experiencing. I ask to talk to security. But I couldn't, they felt it wasn't a security issue. I told what kind of issue it was. It was so obvious. But I will be driving 30 mins away to shop
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December 2022 by Vincent L.
This Walmart is a supercenter which combines a full grocery store along with a full traditional Walmart discount store. Result: a massive warehouse full of all the daily and household essentials you could possibly need, all at low prices. I stopped by to grab some basic groceries, a cable from the electronics department, and some automotive supplies - all of which I was able to find. Mission accomplished!As with many such stores, however, some of the shelves, particularly in the grocery areas, can be thoroughly cleaned out by the end of each day. The flipside is that it's a more pleasant shopping experience when it isn't crowded. Also, contrary to what this Yelp listing says, this store is not open 24/7 - it's open 6am-11pm every day.
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October 2022 by Toni L.
What an awful place to work. I wasn't treated fairly and never had the equipment that I needed to do the basic part of my job. I was the only one in my department and NEVER got proper training. Nobody even told me how to clock in. I was getting written up daily for when I would call out being sick or after I had management adjust my schedule. I got yelled at for other people taking that responsibility. Place has no class, no consideration and they really show if they like you or not. I asked the People lead if it sounded like I had room to grow and or advance, she admitted to me that it didn't. Disappointing.
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May 2022 by Thomas F.
Place is filthy. The bathrooms are gross and not maintained. The self checkout had crap on the scanner glass and the kid managing that area wasn't paying attention. A lot of people and a mess both indoors and out in the parking lot.
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November 2021 by Lisa D.
Horrible horrible Service!! I have been at the pickup point for over an hour waiting for my groceries & I still don't have them. I could have shopped, checked out & driven home faster than this!
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May 2021 by Kristen F.
I had a similar experience as someone else only I was in Kingston picking up an order at Target which was messed up, but I cancelled the online order & I was refunded within 5 minutes & purchased the item that was messed up on my online order in-store. * (The "refunded within 5 minutes" is key for my other experience at Walmart..) *. I then headed to Plymouth to Walmart to pick up my online order which quoted "ready by 8pm" it was the night before a holiday, I was 40 mins from home, so I wasn't going to waste gas going home & turning back around so I walked thru the store, an hour passed, I checked the aisle where the product I ordered to pick up was sitting there, plenty of Walmart employees milling around and stocking shelves- it too was spider-wrapped- and the kicker was that it was $20 cheaper if I ordered it for pickup, so when I noticed at 8pm that the "order pickup" area had closed, and I had wasted over 2 hours of time in the store, walking in circles, waiting for a "pickup" notice .. so, I tossed the item in my cart, and walked straight to customer service. They told me to cancel the online order, and I could purchase it in-store. I told them "that's fine aside from the entire reason I ordered it for pickup is bc it's $20 cheaper doing it that way" and- IN CASE NO ONE WAS AWARE- Walmart has CHANGED their PRICE MATCHING POLICIES.. they DO NOT PRICE MATCH anything, even THEIR OWN WEBSITE. So I told the woman "tomorrow is a holiday, I've wasted 2 hours here waiting until I saw that the pickup section was closed, and I'm not going to also waste gas trying to get back here another day. If you can't honor the online price then I will just buy it somewhere else."- she said I would be able to purchase it in store for the lower price, since I had proof I ordered it online, paid for it, and it never was fulfilled- so I asked "and the cashier will honor the online price?" - she stopped, waited a moment, and said "I'll just ring it up here" (like she was committing a crime-).. I had other items to grab so I wasn't yet finished with my trip there, so I paid for that item and had the receipt on me in case people questioned why I didn't ring it up when I was finished.. I quickly grabbed the rest of what I needed to, went thru self checkout, and was exiting the store- the doors wouldn't automatically open (it had to be 2 hours before closing)- and since I had worked plenty of retail jobs before I just slid them open (they weren't locked and there was no signage saying "entry/exit closed")- so I exited that way, once I got to the parking lot, some young kid came running toward the doors I had just left thru yelling something about them being closed & muttered something rude under his breath. If I had the energy I would've said something back- alas, I am NOT a "Karen"- I do feel bad for people who work for large companies bc they treat you like trash & when I dealt with the woman at customer service I was pleasant & not rude like many people I had seen before & have dealt with myself (Ive worked @ many retailers but Target was the worst).. I checked my bank acct & I had 2 charges for the same item. If I didn't already waste my entire day, I would've just gone inside and asked customer service what was going on with the fact that I was charged IMMEDIATELY (this too was a very rare item and never in stock and there were only 2 in the store- none were in the online ordering section- they checked- so before they even verified the item was in stock- they charged me for it-) and even then, at least an hour past me canceling the order, it still had not been refunded.if they can withdraw $ that quickly, they can and should refund it that quickly- or I would've just taken the second copy of the product, but I don't have an extra $ to just throw away, so I didn't. Well, I should have. After 2-3 calls to customer service, being
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January 2021 by Adam S.
I can't believe Walmart is such a large enterprise when they have locations like this. I ordered an item at 10:20 am for in-store pickup. The order went through and it said it will be ready for pickup by 8:00 pm today. So I wait the entire day and I check the app at 8:15 pm and it still says, "Will be ready Sun, Jan 3 before 8pm". At this point and am pretty frustrated and confused. So I decide to wait a while and call their number at 8:30, a man picked up and I guess the order I had been waiting all day for meant nothing, he said they did have one in stock though and I could come pick it up, I decided to drive over there right then because the item was pretty rare and not many are in stock at retailers currently. We got there and went to the electronic section, we saw the product just sitting there unattended (fairy expensive item) and nobody at the register, two employees walked by me while I was obviously waiting for assistance and didn't do anything, after about 20 minutes of this I walked around and just grabbed the thing. Went to checkout and only saw one station open, walked all the way over there an elderly woman is sitting on a chair in the isle on her phone, she completely ignored me until I asked if the register was open, she then got up and rang me up, she didn't know how to remove the safety alarm for items above $100 and I literally had to show her how to do it myself. The box of the item is also pretty scratched up. Terrible management, and the little employees that they actually have working there are extremely incompetent and lazy. If there were negative ratings that's what I would give this place.
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November 2020 by Kl 2.
Can't really feel safe going here when walking out we noticed one of the employees doing carts picked his nose and ate it while doing carts