-
February 2024 by Nerrissa Shurtluff
Why bother to offer travel agent services.
-
February 2024 by James Norris
Friendly and helpful service
-
February 2024 by My Flowers
It was good, I was in and out with in a half hour. Renewed my license and the lady who took care of me was efficient and nice.
-
February 2024 by Michael B. Mackan
Wow, what great service. In and out in 10 minutes to get my passport photo.The young lady was awesome.
-
January 2024 by Jenn V.
Had a flat tire. Put in a service request at 1:35p. I received an arrival time by 2:35p. 2:20p a receive a call from the driver who tells me he will be there by 2:22p. 2:40 I called, and AAA told me that my driver was rerouted. Another driver will be dispatched and will be there within a 1/2 hour. 3:15p comes and goes. 3:30 um told they do not have an eta. Was told I should find someplace to go. It is 5:03 now. Have not received one call or one update. It's in the low 30s, and my gas and power are running low.
-
January 2024 by Susan Kane
Extremely nice, professional and quick service
-
January 2024 by Excellent Educator
Would give it a worst rating if I could. ***Buyer Beware*** they have high membership costs and don’t deliver on services. Chris Santiago is the worst insurance agent I’ve dealt with so far, absolutely rubbish service.
-
January 2024 by Ranjith Kumar Chapala
Great place for auto insurance
-
January 2024 by Emily Tucci
Helpful,fast , friendly
-
December 2023 by Darah C.
I forgot what the young ladies name was that helped me, but she's fairly new (Oct hire) Hispanic, young. She was so helpful and informative. She marketed EVERYTHING that AAA had to offer, including the employees. She was super nice and very patient. I had so many questions and she answered them all. As for what I came for, a duplicate license, applying for a new membership, I accomplished everything I came to do quickly and effectively.Thank You
-
December 2023 by Ronald Johnson
Great experience. Associates Selina and Ginny, are a credit to AAA.
-
November 2023 by Kenny Vasquez
Quick and efficient, 10 min wait but beats the RMV.
-
November 2023 by Daniel
The customer service was quick and hassle free. Lori Lynn was extremely helpful and very polite.
-
November 2023 by Karina P.
I went in around 3pm on a Tuesday for a passport photo (no appointment required) and was done in about 10 mins or less. The staff was super nice, even taking the time to change where in the room my photo was being taken since there was a glare on the background that would mess with the photo requirements. It cost $10 and you get 2 photos printed right then and there. I had no problems using them for my passport renewal the next day.
-
November 2023 by Rashawn W.
Honestly having this company as my insurance is a heavily unpleasant experience when dealing with being towed. I've dealt with multiple occasions with I requested road side assistance and had to wait a minimum of 3 hours to hopefully even get an update on the request. Then I am constantly told that I was high priority for a tow but never truly feel like a priority at all when dealing with towing with this company. Truly feels as if my monthly payments are going to waste because when I need service from this company I get unpleasant and less than mediocre service no matter the issue. To make matters worse they increased my insurance to still provide helpless service. Whether I am stuck on the side of the highway in the freezing cold or just a few minutes away from my towing location, thus meaning no matter the situation getting towed is a whole day process, with there being no real understanding that someone in stranded, even in some cases stuck in a bad area, this company seems to make little effort or urgency to aid you in your time of need.
